Join to apply for the Assistant Boutique Manager role at Christian Dior Couture .
Location : Kuala Lumpur, Malaysia
Overview
We are seeking an experienced leader to manage boutique operations, drive sales performance, develop a high-performing team and maintain the brand image for Christian Dior Couture. This role reports to the Senior Boutique Manager and requires a focus on client development, store operations and cross-functional collaboration.
Responsibilities
- Driving Performance : Analyze business objectives and develop strategies for the boutique; set targets for direct subordinates to align with boutique objectives; monitor sales results and KPIs; optimize stock levels and sell-through; conduct regular business updates to Head Office; develop product knowledge and provide feedback to merchandising; plan daily activities to balance resources and store traffic.
- Client Development : Represent the brand within and outside the boutique; grow customer flow and loyalty; recruit new clients; monitor Client Development programs and events; maintain and leverage the client database to enhance loyalty; participate in events to drive sales across product categories.
- Team Management : Lead with prestige and optimism; develop sales and management capabilities in the team; delegate, evaluate performance and provide feedback; monitor engagement and performance of staff.
- Develop the Dior Universe : Drive growth through cross-selling strategies; adapt to changes and handle emergencies with corrective actions where needed.
- Maintain Boutique Image : Ensure upkeep of selling space and service standards; align with Visual Merchandising recommendations; manage shop operations to standards with contractors.
- Back-Office Organization : Ensure proper application of internal procedures; handle staff or customer issues.
Qualifications
Minimum 5 years of management experience in the luxury retail industry.Strong leadership, interpersonal and communication skills.Ability to build, motivate and develop a team.Excellent language skills : Fluent in English, Malay, and Chinese; additional languages are an advantage.Pleasant and presentable appearance and demeanor.Passionate about fashion and luxury retail.Employment details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Training, Management, and Customer ServiceIndustries : Retail Luxury Goods and JewelryNote : Referrals can increase your chances of being considered for this role.
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