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S2C Excellence Manager

S2C Excellence Manager

bpKuala Lumpur, Kuala Lumpur, Malaysia
17 hari lalu
Penerangan pekerjaan

bp Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The role supports delivery of BP business and functional strategies by driving efficiency and effectiveness across the end-to-end Procurement processes. The role provides expertise in management of Procurement policies, standards and controls.

Responsibilities

  • This role will lead an agile process excellence team focused on transformation, continuous improvement and innovation, that will encompass process specialization, end to end delivery performance – primarily focused on exciting transformation to resolve a problem and deliver an outcome
  • Inspire, coach, and partner with Global Process Owners (GPO), business partners, technology teams, and potentially 3rd party vendors to define roadmap to deliver outcomes whilst ensuring an inclusive culture
  • Work globally with the GPO teams to drive the transformation and continuous improvement agenda and compliance to process standards.
  • Cultivate continuous improvement attitude in the procurement community.
  • Partner with the wider procurement organisation to ensure the Source to Contract activities are achieving optimal performance against key metrics, driven in accordance with our internal controls and in compliance with our policies and procedures.
  • Drive process standardisation across the end-to-end S2C process across a complex system landscape (e.g. Ariba, Fairmarkit, Compass, SAP) with different workflows, integrating with other tools as appropriate.
  • Collaborate with Risk and Compliance and Risk Management SMEs to ensure compliance to relevant policies that may differ from country to country whenever possible, failing which may result in a negative impact on bp.
  • Keeping abreast with developments in rapidly changing industry protocols, as well as bp’s internal policies and procedures to ensure full compliance and drive continuous improvement.
  • Management for the portfolio of projects in support of Procurement critical initiatives, risk, controls, champion change management planning, promote deployments, Source to Pay process and sustain initiatives to ensure successful delivery of scope, schedule, cost and quality criteria.
  • Ensure projects and initiatives are managed to the scope signed off by the Procurement Leadership, and relevant Project Management & Governance groups.
  • Ensure Portfolio schedule integration, optimizing activity sequencing, accurately schedule and track plan reporting to assure on‑time delivery.
  • Direct the team in resolving process bottlenecks and implementing improvement initiatives within S2C operations.

People Management

  • Lead and coach the team which includes performance management for team members as appropriate.
  • Create a working environment which encourages high performance and continuous improvement approach with digital skills.
  • Provide visible leadership to drive capability development and to instil a culture of service delivery excellence in S2C.
  • Create / Review / Refresh performance metrics for team members to align the team with specific process objectives.
  • Support career development framework, personal development plans and succession planning for team.
  • Accelerator Accountabilities

  • Constantly scans for improvement opportunities and implements transformative solutions that solve our most challenging and complex problems.
  • Moves at a high pace while collaborating, managing risks, communicating, thinking globally and while demonstrating bp’s values, behaviours and attitudes.
  • Builds capability through inspiring teams to learn new skills, adopt new practices and seek growth opportunities.
  • Essential Education & Experience

  • Bachelor’s Degree in Management, Project management, Procurement, Business, Finance, Accounting, or related field.
  • Minimum of 12‑15 years of experience managing a client-service oriented function with experience in management of large corporate digital initiatives / projects, strategic thinking, relationship management, financial budgets and processes.
  • Minimum 6‑10 years of experience in procurement roles / projects, preferably in the source‑to‑contract space.
  • Direct agile and transformation management experience including protocols, driving innovation, continuous improvement, technologies, processes, procedures and tools.
  • Managing projects to assure they are well defined and completed within scope, schedule and budget.
  • Using standard globally recognised project management methodologies, processes and tools consistently across projects.
  • Understanding and exposure to globally recognised Change Management methodologies, processes and tools.
  • Understanding of business or functional area Procurement supports – this includes strategy, market, challenges and processes.
  • Experienced in recruiting, developing and coaching employees.
  • Experience of working cross culturally and in an international environment.
  • Ability to communicate and influence across different levels in the organisation.
  • Engaging and collaborative way of working.
  • Resilient and experienced in working in multi-faceted environment.
  • Attitudes

  • Own your success – Demonstrates leadership and is accountable for driving team performance; Inspires teams to evaluate and enhance delivery of business outcomes; Models safe and ethical work practices and a culture of transparency.
  • Think big – Actively seeks opportunities to transform and enhance processes and systems; Constantly seeks ways to transform, improve and innovate; Builds the skills and knowledge of the team and promotes a collaborative team environment.
  • Be curious – Encourages a culture of curiosity across teams; Ensures the delivery and improvement of digital solutions to benefit customers; Supports the team to try new technologies, fail and learn fast and implement solutions at pace.
  • Effortless customer experiences – Drives team to understand customer needs and deliver digital seamless self‑service customer experiences.
  • Digital first – Keeps up to date with digital innovation and seeks digital solutions for problems, encourages the team to deliver creative digital solutions.
  • Key Competencies

  • Project Management – Leads strategic programmes, comprised of multiple related projects. Programmes often lead to setting new business directions, solutions, partnerships, policies or procedures and managing transitions / outcomes.
  • Innovation – Proactively researches, imports and applies innovations or current trends in the industry into new concepts or ideas. Brings together the creative ideas into a systematic approach or solution, seeking better solutions for new requirements.
  • Problem Solving – Applies problem‑solving methodologies and tools to diagnose and solve complex and / or sensitive problems.
  • Risk Management – Leads the identification of risk, interconnectivities between different risks and identification of new risk mitigation measures. Identifies major supply chain risks and takes appropriate remedial action in a timely manner through organisational channels in instances of non‑compliance.
  • Analytical Thinking – Identifies and addresses complex, organization‑wide or sensitive issues.
  • Digital Fluency – Acts as a digital champion for the business by adopting and advocating the deployment of new devices, applications, software tools and services.
  • Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights.
  • Business Sense – Identifies new or alternative approaches to performing business activities more efficiently. Interprets financial performance and describes how initiatives / projects contribute to the delivery of the overall strategy.
  • Change Management – Leads groups or teams through the whole change management process including problem solving and creative thinking. Embraces new approaches, systems, structures and method.
  • Energize People – Leads teams to successfully achieve goals and objectives. Demonstrates humility and curiosity in interactions with individuals at all levels.
  • Build Enduring Capability – Develops teams and successors with required expertise and experience. Engages in development and career planning dialogues with employees.
  • Improve Value – Aligns work and priorities to the strategic expectations of the operation. Supports employees in their efforts to achieve job goals by providing resources and removing obstacles.
  • Influencing – Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short‑term customer needs and communicates benefits to the partner. Knows when and how to use the chain of command.
  • Relationship Management – Proactively builds mutually effective working relationships with a broad range of internal and external team members.
  • Benefits

  • A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the demeanor of giving back to our environment are highly valued.
  • Possibility to join our social communities and networks.
  • Learning opportunities and other development opportunities to craft your career path.
  • Life and health insurance, medical care package.
  • And many other benefits.
  • Equal Opportunity

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

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