Backend Operations - Onboarding Executive

We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Role Purpose

The Backend Onboarding Executive will be responsible for verifying merchant documents uploaded to the system, ensuring compliance with internal and regulatory standards. This role is critical to maintaining the integrity of our merchant onboarding process and supporting smooth activation of services.

Responsibilities we entrust you with

• Review and verify contracts submitted by the sales team to ensure compliance with company regulations, standards, and operational guidelines.
• Ensure all merchant onboarding submissions are accurate and complete, with correct information set up prior to the merchant going live.
• Support senior team members with daily tasks and operational duties during high-volume periods or when required.
• Serve as a point of contact for internal teams, providing guidance on compliance procedures and operational requirements when necessary.

What matters in this role

What we Value in Our people

About Pine Labs Malaysia

Pine Labs is a leading merchant commerce omnichannel platform across India, Southeast Asia, and UAE. Our deep technology is designed to empower businesses and fuel their entrepreneurial spirit. We build and host a roster of fintech products, from digital payments to loyalty solutions. To learn more, please visit

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