Product Trainer cum MerchandiserSunway Multicare Pharmacy • Malacca City, Malacca, Malaysia

Product Trainer cum Merchandiser

Sunway Multicare Pharmacy • Malacca City, Malacca, Malaysia

1 hari lalu

Penerangan pekerjaan

This role is part of the Housebrand Team and is responsible for managing assigned outlets to ensure product availability, visibility, and sell-through . This position focuses on strengthening brand presence through effective merchandising execution, outlet staff training, and fostering strong relationships with retail partners to drive overall brand performance.

Responsibilities

Outlet Coverage & Relationship Building

Visit assigned outlets on a pre-approved schedule – Monthly action plan.
Build strong rapport with outlet staff, pharmacists, and supervisors.
Act as the key contact point for outlet-level inquiries and issues.

Product Training & Promotion

Train outlet staff on product knowledge and selling points.

Support in-store product activations and promotional activities.

Ensure outlets actively recommend products to end customers.

Check stock levels, expiry dates, and product displays.

Ensure correct pricing, POSM materials, and shelf placement.

Monitor competitor activities and share market intelligence.

Inventory Management

Check stock availability during visits.

Inform immediately when products are Out-of-Stock (OOS) or low in quantity.

Track outlet sell-through trends and provide timely updates.

Reporting & Feedback

Submit weekly outlet visit reports (sales, feedback, competitor activities).

Highlight market trends and customer insights for management review.

Suggest improvement ideas for sales growth and marketing support.

Others

Carry out other related duties or ad-hoc tasks as and when required by the superior.

Job Requirements

Bachelor’s Degree in any field (preferably in Marketing, Sales, Retail Management, or related disciplines)

Well versed in English and Malay; Mandarin is an added advantage due to the nature of supplier communication.

Able and willing to travel within the northern region, with occasional travel to HQ in Selangor for meetings.

Strong communication and interpersonal skills.

Independent, proactive, and willing to travel extensively.

Fresh Graduates or experienced candidate are encouraged to apply.

This position operates under a remote working arrangement, with travel required as needed.

Seniority level

Associate

Employment type

Full-time

Job function

Sales, Training, and Customer Service

Industries

Retail Health and Personal Care Products

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