Sales Manager / Senior Sales Executive (Freight Forwarding) Shah Alam & Penang

Sales Manager / Senior Sales Executive (Freight Forwarding) Shah Alam & Penang

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Diploma / Degree holders in Marketing / Mass Communications / Business Administration / Transport with a minimum of 5 years experience in the forwarding industry.

Must be matured, self‑motivated, proactive, aggressive and result oriented.

Must be computer literate (Words, Excel, PowerPoint) with good communication skill.

Ability to write and converse well in English and Bahasa Malaysia.

Good general knowledge and some basic knowledge in customs procedures and international business.

Pleasant personality with good analytical, interpersonal, and communication skills and ability to interact well at all levels.

Able to lead a team of personnel & willing to travel extensively.

Possess own transport with a valid license.

Responsibilities

• Secure new customers, service existing customers, attend to customer’s request & ensure customer’s satisfaction.
• Oversee and manage the Sales Department. Responsible for Business Development and Customer Care.
• Prepare quotations pertaining to Airfreight, Seafreight, Trucking, Warehousing, etc and follow up closely with customers.
• Handle enquiries assigned by company.
• Ensure customer payment is on time.
• Send sales leads to overseas group offices and agents to generate additional businesses overseas.
• Secure R / O-Import and prepare S / I for all nominated inbound shipments for both air and ocean.
• Correspond and communicate with overseas group offices and agents via e‑mail, telephone and fax concerning sales inquiries, rates and shipment status.
• Requisition and negotiate rates from Airlines, Shipping Lines, co‑loaders and NVOCC.
• Co‑ordinate and provide seamless information feedbacks to / from customer service and operation staff on any special arrangements requested by / offered to customers to ensure smooth and excellent service.
• Meet and achieve monthly and yearly targets; prepare Daily Sales Appointment Reports and Sales Reports; write up profiles of every new prospective customer visiting and submit Weekly Sales Reports to the Branch Manager / Marketing Director / Managing Director; submit Bad Debtors Report by the end of each month to BM.
• Close follow‑ups and secure debtors payment & submit Credit Application to Branch Manager for each new customer secured when credit is requested.
• Raise Sales Reports and write up profile of every new prospective customer visited; submit Monthly Sales Report.
• Assist GM / AGM / Branch Manager in achieving company goals and objectives.

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Working location : Shah Alam & Penang

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