Retail Assistant (NU Empire, Subang Jaya)

Overview Muji Malaysia Sdn Bhd | Posted Sep 21, 2025

Job type : Full-time | Negotiable | Entry level (0-2 yrs)

Responsibilities

Assist in achieving daily and monthly sales budget.

Assist in carrying out the weekly sales action plan at their assigned areas or departments.

Provide product information and service to customers proactively.

Greet and assist customers on the sales floor attentively.

Assist in receiving, counting of stocks, tagging and labeling.

Monitor and check goods with expiry date (Health & Beauty / Food).

Perform daily / weekly housekeeping.

Assist in tagging sensor tags, especially for garments.

Actively feedback on fast and slow moving stock.

Maintain the work area by adhering to safety standards as required.

Perform daily stock replenishment.

Assist the cashier at the checkout point when required.

Responsible for reporting price errors.

Be equipped with knowledge of extended services and fees involved (home delivery & alteration).

Demonstrate appropriate customer service skills as per Muji standards.

Provide effective and efficient service to assist customers in all aspects.

Gather feedback from customers and suggest improvements to the supervisor.

Ensure stock is sold by first in, first out (FIFO) to avoid aging merchandise.

Report any discrepancy of stock holding against the system.

Ensure all available stock is displayed.

Requirements

Minimum SPM with 1 – 2 years of retail experience is an added advantage.

Positive and passionate about the retail industry.

Enjoy interacting with customers and have an eye for detail.

Articulate and outgoing.

Result-oriented and a good team player.

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