Overview
foodpanda is part of the Delivery Hero Group, a global local delivery platform operating in over 70+ countries. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX index.
We are looking for a Key Account Executive (Sales) based in Alor Setar, Kedah. The department is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.
Responsibilities
- Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
- Monitor accounts and identify upsell and cross-sell opportunities.
- Develop sound strategic marketing plans and ensure consistent growth for the client’s business.
- Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards.
- Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
Collaboration
Collaborate with other departments & stakeholders, provide feedback and identify industry trends.Account Manager will be the main point of contact for client concerns & needs.Work with internal support functions to ensure that every deal that goes live meets quality standards and supports timely delivery.Collaborate with various stakeholders to ensure project delivery.Qualifications
2-3 years’ experience in a client management role is preferable.Proven B2B sales experience is an advantage, preferably within F&B, media, advertising, FMCG and e-commerce.Exceptional verbal and written communication skills.Ability to collect, track, and analyze large amounts of data.Adaptability and strong problem-solving skills.Outstanding knowledge of MS Office.Knowledge in Salesforce is a plus.Ability to speak other languages is an added advantage.Key Competencies
Account ManagementClient Relationship BuildingUpselling / Cross-SellingE-CommerceRevenue ManagementProject ManagementData AnalyticsCritical Thinking / Problem Solving / NegotiationAdditional Information
A dynamic and challenging work environment.A company committed to developing you personally and professionally.A great working atmosphere with regular company and team events.A vibrant and international team committed to diversity and inclusion.Responsibility from day one in a fast growing and global company.Other benefits include free food, health and dental insurance, and learning and development opportunities.foodpanda is operated by Delivery Hero Group, the world’s leading local delivery platform, operating in 70+ markets. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Headquartered in Berlin, Germany, it is listed on the Frankfurt Stock Exchange and is part of the MDAX index.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
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