Overview
To ensure all requests made by the Requesting Department for new or changed procedures are processed for management’s approval and ensure distribution of manuals / latest versions of policies and procedures to the recipients in a timely manner. To ensure all documents (Policies, SOPs, WIs, and Forms) are properly controlled to ensure they are the latest version. To plan, develop, coordinate, execute and evaluate the Internal Quality Audit Programme (ISO & MSQH Audit) to ensure an efficient and effective audit exercise. To ensure the status of non-compliance and partial compliance identified during the self-assessment / audit are closed. To ensure incidents and near misses are handled and managed in accordance with the hospital policies and procedures. Requirements
Bachelor's degree in a related field such as healthcare or science At least 2 year(s) of working experience in quality assurance, quality control or healthcare management is highly valued Familiarity with quality standards like the Malaysian MSQH accreditation standards and the ISO 9001 quality management system is essential
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Quality Assurance Manager • Kuantan, Malaysia