Overview
Assistant Retail Store Manager required for PRISM+ Malaysia in Queens Bay Mall, Penang. The role focuses on accelerating growth in the retail segment, overseeing and maximizing sales through the retail channel, and reporting to the Retail Store Manager.
We are seeking a passionate and result-driven individual who enjoys helping customers meet their needs and driving store performance in a high-growth electronics company.
Responsibilities
- Manage, count, verify, and reconcile daily cash register sales
- Greet customers in a courteous and professional manner, provide quality customer service, answer questions about products, and recommend suitable items
- Perform opening and closing procedures according to store policies
- Process and replenish merchandise and ensure stock availability
- Co-lead the retail team to maintain visual merchandising and store cleanliness standards
- Create a positive work environment by motivating the team and fostering good relationships
- Recruit and hire new store employees
- Train and onboard new employees
- Create and manage store schedules
- Set, monitor, and achieve / exceed retail sales targets to drive improvement
- Provide timely sales reports and analysis, make recommendations, and flag risks of anticipated shortfalls
- Collaborate with management to plan and implement incentives and sales initiatives
Qualifications
Bachelor's Degree in Business, Marketing, or related fieldMinimum of 3 years of managerial experience in retailStrong knowledge of retail processes and systems; proficient in Excel / PowerPointExperience in malls landlord relationsData-driven with ability to analyze data for stock forecastingStrong communication and people skillsPassionate about engaging customers and delivering excellent serviceBenefits
Annual outpatient benefit (includes dental and optical)Birthday leavePerformance bonusAnnual incrementSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Sales and Business DevelopmentIndustries
Technology, Information and InternetGeorgetown, Penang, Malaysia – job location references included. We are not listing any other extraneous notices; this description reflects the role responsibilities and requirements for PRISM+ Malaysia.
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