Talent.com
Customer Service Representative I

Customer Service Representative I

Motorola SolutionsBayan Lepas, Penang, Malaysia
1 hari lalu
Penerangan pekerjaan

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

  • Looking for candidate who can communicate and write in English and Chinese.
  • Candidate who can speak, read & write Chinese as needed to support China customers (Mandatory).
  • Minimum education background : Bachelor degree in related field. Looking for fresh graduate or maximum 2 years experience candidate. Not a senior role.
  • Position entitled for shift allowance and PH allowance. Shift pattern : 6am-3pm (Earliest shift) 11am-8pm (Latest shift).
  • Follow Malaysia Public Holiday.
  • Open to fresh graduates.
  • Prefer candidate to be on site in Penang to support.
  • No specific systems or software experience required, but good to have if the candidate knows more about Microsoft Excel.
  • Looking for candidate who is able to multitask.

Job Description

  • Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management).
  • Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract administration.
  • Consistently provide exceptional customer service via phone, mail, internet, and online chat with customer.
  • Meet and exceed the company’s service standards on a consistent basis.
  • Provides superior customer service that is consistent with the company’s standards and expectations.
  • Strives to achieve department and company goals & objectives in service, pre-sales and Channel Support.
  • Serves as the principal liaison between the customer / Partner and the company.
  • Acquire and maintain product knowledge to enhance customer’s enquiry experience and create additional sales opportunities by promoting appropriate items to customers.
  • Answer inquiries about the company, products, partners information etc. thoroughly and in a timely manner.
  • Maintain Partner contact information and assist partner accessing required information within Motorola Solutions.
  • Consistently follow established customer service and operational procedures.
  • Cross train with other department members for maximum flexibility.
  • Performs all other duties as assigned.
  • Able to work on shift if required and team work is required.
  • Basic Requirements

  • Looking for candidate who can communicate and write in English and Chinese.
  • Candidate who can speak, read & write Chinese as needed to support China customers (Mandatory).
  • Minimum education background : Bachelor degree in related field. Looking for fresh graduate or maximum 2 years experience candidate. Not a senior role.
  • Position entitled for shift allowance and PH allowance. Shift pattern : 6am-3pm (Earliest shift) 11am-8pm (Latest shift).
  • Follow Malaysia Public Holiday.
  • Prefer candidate to be on site in Penang to support.
  • Travel Requirements

    Under 10%.

    Relocation Provided

    None.

    Position Type

    New Grad.

    Referral Payment Plan

    No.

    EEO Statement

    Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Service Representative • Bayan Lepas, Penang, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Client Services Representative

    Client Services Representative

    Matthews InternationalSeberang Perai, Penang, Malaysia
    SGK is a global packaging and brand experience company.From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster a...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative (Nationwide)

    Customer Service Representative (Nationwide)

    AFFIN GroupPenangMalaysia, Penang, Malaysia
    Create the future with Affin! You too can make a difference.We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the ope...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative (Weekend / Weekday Rotational)

    Customer Service Representative (Weekend / Weekday Rotational)

    Toll GroupBayan Lepas, Penang, Malaysia
    We do this to better understand how visitors use our site and to offer you a more personal experience.Please see our for more information. Customer Service Representative (Weekend / Weekday Rotationa...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative (Mandarin)

    Customer Service Representative (Mandarin)

    Toll GroupBayan Lepas, Penang, Malaysia
    We do this to better understand how visitors use our site and to offer you a more personal experience.Please see our for more information. Customer Service Representative (Mandarin) page is loaded#...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
    • Dinaikkan pangkat
    Cantonese Customer Service Representative (Penang)

    Cantonese Customer Service Representative (Penang)

    TPGeorge Town, Penang, Malaysia
    Chinese (Cantonese) + Good English.Competitive Salary + Language Allowance + Health Benefits.Provide accurate information, guidance, and follow-up on patient cases and service requests.Ensure timel...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
    • Dinaikkan pangkat
    Technical Customer Support, II

    Technical Customer Support, II

    Zebra TechnologiesSimpang Ampat, Penang, Malaysia
    At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better.United by curiosity and care, we develop dynamic solutions that anticipate ou...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Health Representative

    Health Representative

    PfizerCentral George Town, Penang, Malaysia
    The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared d...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Representative - Inside Sales

    Representative - Inside Sales

    WESCO DistributionGeorge Town, Penang, Malaysia
    As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and / or services. You will obtain, create, and up-sell orders, creating cust...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative (WFH, ENG & Hindi)

    Customer Service Representative (WFH, ENG & Hindi)

    Hiredly XSungai Petani, Kedah, Malaysia
    Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy. Handle a high volume of interactions efficiently while clarifying complai...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative

    Customer Service Representative

    HeilindasiaPenangMalaysia, Penang, Malaysia
    If you thrive on change, growth and opportunity, and wish to move beyond your potential and reward, Heilind Asia is the place for you to create and forge your own path. We treasure the energetic pro...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Inside Sales Representative

    Inside Sales Representative

    Arrow ElectronicsPenangMalaysia, Penang, Malaysia
    Be among the first 25 applicants.Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value ad...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Remote Customer Service Representative (CSR) – APAC Support | SaaS | Bilingual

    Remote Customer Service Representative (CSR) – APAC Support | SaaS | Bilingual

    Parikh FinancialBatu Kawan, Penang, Malaysia
    Get AI-powered advice on this job and more exclusive features.This range is provided by Parikh Financial.Your actual pay will be based on your skills and experience — talk with your recruiter to le...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative (WFH)

    Customer Service Representative (WFH)

    VDart MalaysiaBatu Kawan, Penang, Malaysia
    Talent Partner | VDart Malaysia | Hiring for Tech roles.This is a WFH Opportunity (Required to only attend 10 days training at Taman Tun Dr Ismail) - 24 / 7 rotational shifts.Respond to customer quer...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Inside Sales Representative

    Inside Sales Representative

    Future ElectronicsPenangMalaysia, Penang, Malaysia
    Be among the first 25 applicants.The Inside Sales Executive is the primary internal sales contact for their assigned accounts and is responsible to handle customer inquiries timely and drive sales ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative

    Customer Service Representative

    WONG ENGINEERING CORPORATION BERHADKulim, Kedah, Malaysia
    The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists. Communicate with customers via phone, email a...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Inside Sales Representative

    Inside Sales Representative

    Arrow ComponentsPenangMalaysia, Penang, Malaysia
    Manage the overall account relationship by providing strategic service and support to assigned customer base.Maximize margins, gain market share, and drive value added solution selling.Working with...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative

    Customer Service Representative

    AlphaiotabpoBatu Kawan, Penang, Malaysia
    Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself.Health and Wellness Perks & Benefits. Motivating and Supportive Teams.Alpha Iota is based in Southeast Asia,...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative (Mandarin Speaking) | Remote / WFH | Shifting

    Customer Service Representative (Mandarin Speaking) | Remote / WFH | Shifting

    Emapta GlobalBayan Lepas, Penang, Malaysia
    Be among the first 25 applicants.Turn every conversation into a connection.Be the trusted guide who helps customers feel secure in every transaction and confident in every click.Build your global c...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu