Overview
Shopify Product Owner – WP Kuala Lumpur, Malaysia. The Product Owner will take on roles including client manager, technical analyst, business consultant, and project manager as part of an integrated technology product team.
Responsibilities
- Develop and own Shopify product roadmaps, ensuring alignment with client objectives.
- Conduct store audits to identify strategic opportunities for growth, conversion, and optimization.
- Manage end-to-end delivery of Shopify projects from requirements gathering to go-live.
- Translate client needs and requirements into actionable tasks for UX / UI, developers, and QA.
- Own and prioritize the product backlog, ensuring alignment with client objectives.
- Set up and maintain a clear end-to-end product process in ClickUp, integrating internal and external teams to ensure transparency and quality delivery.
- Deliver scalable Shopify solutions in collaboration with UX / UI and development teams.
- Ensure all releases meet QA sign-off standards and client expectations before launch.
- Ensure smooth integration of apps, custom features, and third-party systems (ERP, CRM, payment / shipping).
- Monitor store performance and use data insights to identify CRO opportunities and suggest optimization roadmaps.
- Suggest and implement post-launch improvements to drive client ROI.
- Serve as the primary client-facing leader on Shopify projects, guiding cross-functional teams.
- Build and maintain strong client relationships to ensure satisfaction and retention.
- Track project progress, risks, and dependencies while ensuring timely delivery.
Qualifications
Proven track record in Shopify store management, project delivery, or product ownership (Shopify Plus and complex integrations a must).Strong understanding of eCommerce fundamentals (conversion, UX, payments, logistics) with a technical background in APIs, apps, and integrations.Experience as a Product Owner, Project Manager, or eCommerce Consultant, ideally in an agency or consultancy environment.Excellent communication skills with the ability to translate technical requirements into client-friendly language.Strong eye for detail, organized, proactive, and results-oriented with appreciation for QA and testing.Growth mindset—curious about new Shopify features, eCommerce trends, analytics tools, and optimization strategies.About us
Meet the “anti-agency agency”. We focus on growing, not burning out.
Benefits
Work-life balance – reasonable work hours; weekends are yoursCompetitive salaries – remunerated according to experience and valueTransparent career path – potential vertical or horizontal growthAnnual salary reviews based on performance#J-18808-Ljbffr