Delivery Enablement Lead

HSBCKuala Lumpur, Kuala Lumpur, Malaysia

30+ hari lalu

Penerangan pekerjaan

HSBC Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Why Join Us

Some careers grow faster than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Enablement Lead.

What You’ll Do

Value Creation :

Provides ongoing support to Projects / Programmes / Value Streams / Markets / Regions by delivering PMO services as agreed with business partner and ensuring Group central tools are set up according to Group standards and methodologies.
Conducts monitoring to ensure project complies with Group standards / policies and reports appropriately.
Updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and supports in implementation of corrective actions.
Understands the concept of change requests and how they can impact change audiences; supports Programme / Project in tracking.
Extracts reports on existing risks and issues from Group central tool, updating existing risks and issues status and captures new risks and issues.
Understands basics of financial performance and budget control metrics.
Demonstrates basic knowledge of HSBC Programme / Project Management Frameworks and Group central tools.
Understands defined Programme / Project’s scope and communicates effectively with stakeholders across levels.
Proactively and effectively manages own time and workload and advocates the importance of project pace to achieve successful delivery; asks questions when they do not understand.

Operational Performance :

Assists the PMO Manager with Programme / Project mobilisation including onboarding resources and setting up the Clarity plans.

Has a general understanding of quality assurance processes and Global Transformation Frameworks; supports PMO Manager with quality assurance as needed.

Demonstrates good knowledge of Group central tools (such as Clarity, Jira, Confluence, SharePoint).

Supports Programme / Project Manager / PMO Manager with closure activities such as closing Clarity lines.

Ensures accuracy and quality of deliverables (such as Clarity, Jira, Confluence, SharePoint).

Understands Programme / Project Management Frameworks and is aware of programme / project organizational structure, including stakeholders’ roles and names.

Knowledge

What you will need to succeed in the role :

Understanding of the project lifecycle.

Business Transformation Frameworks and best practice techniques.

Agile / Scrum methodologies of project delivery.

Understanding of key activities for Change Adoption.

Knowledge of project management tools such as Clarity / JIRA / Confluence.

Understanding of banking / HSBC and how change drives benefits for HSBC, its customers and other stakeholders.

Domain knowledge in Retail Banking, Commercial Banking, Risk, Compliance, Payments; understanding the purpose, value, culture and fundamentals of Compliance Transformation is a plus.

Experience

Relevant PMO experience on complex projects across countries or regions.

Organizational skills and ability to pick up work quickly.

Understanding of banking and / or financial services industry and / or shared services organizations.

Delivering significant change and collaboration with stakeholders across locations.

Ability to interact and influence stakeholders at appropriate level.

Self-driven approach.

Problem solving ability with adherence to deadlines and tight timeliness.

Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance).

Experience with transformation changes Design & Initiation (D&I) is an advantage.

Capabilities

Planning and Plan Management.

Risk and Issues Management.

Global Mindset.

Decision Making.

Lead Self and Others.

Business Case and Benefits Realization.

Change Adoption.

Financial and Budget Management.

Tracking, Reporting and Governance.

Project budgeting and financials.

Stakeholder Management.

Resource and Team Management.

Delivery at Pace.

What additional skills will be good to have?

Bachelor’s degree required.

Educational studies in Project / Programme Management field desired.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

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