Executive Housekeeper (Pre-Opening) Conrad Kuala Lumpur

Overview

Executive Housekeeper (Pre-opening) – Conrad Kuala Lumpur, Hilton

Join Hilton Kuala Lumpur as the Executive Housekeeper (Pre-opening) to oversee and manage all aspects of the housekeeping department, ensuring the highest standards of cleanliness, sanitation, and aesthetic upkeep throughout the hotel. The role involves strategic planning, staff management, and maintaining a seamless operation to enhance guest satisfaction and drive excellence.

What will I be doing?

• Manage and oversee the daily operations of the housekeeping department, ensuring seamless workflow and adherence to quality standards.
• Provide leadership and guidance to the housekeeping team, fostering a culture of collaboration and excellence.
• Ensure guest rooms, public areas, and back-of-house spaces meet or exceed cleanliness and presentation expectations.
• Respond promptly to guest inquiries or complaints, implementing solutions to enhance satisfaction.
• Recruit, train, and mentor housekeeping team members, ensuring they are equipped with the skills and knowledge to perform their roles effectively.
• Conduct regular performance evaluations, providing constructive feedback and identifying opportunities for professional growth.
• Monitor and maintain inventory levels of cleaning supplies, linens, and amenities, ensuring timely replenishment.
• Implement cost-effective practices while maintaining quality and service standards.
• Ensure all housekeeping operations comply with health, safety, and hygiene regulations; conduct regular safety training and inspections to minimize risks.
• Work closely with other departments, such as Front Office and Engineering, to coordinate efforts and address operational needs; communicate effectively with senior management on department performance and projects.
• Identify opportunities to enhance housekeeping processes and implement innovative solutions; develop and maintain cleaning schedules for consistency and efficiency across all areas.
• Assist in preparing and managing the housekeeping department budget, tracking expenses, and identifying cost-saving measures; analyze operational data to optimize resources and improve productivity.

What are we looking for?

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our team is at the heart of it all.

Job Details

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