TECHNICAL ANALYST

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Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Responsible for assisting the Laboratory Technical & Compliance Manager in the day-to-day laboratory operations for the assigned section, ensuring effective implementation of the quality system ISO / IEC 17025, SAMM policy, and SGS GCSC requirements.

• Assist Technical Advisor / Technical Specialist in new method development according to business needs.
• Respond to queries raised by customers, business units, or customer support teams within the agreed timeframe, with minimal supervision.
• Collaborate with the operations team on investigations and professionally deliver outcomes to the query raisers within the agreed timeframe.
• Periodically review, enhance, and update Working Instructions and Standard Operating Procedures as needed.
• Work towards enhancing existing lab processes / methodologies to improve lab efficiency.
• Work with the laboratory operations team on root-cause investigations of non-conformities and customer complaints, proposing appropriate corrective and preventive actions.
• Provide technical training to laboratory personnel to ensure competency and conduct refresher training as needed.
• Stay informed about new technologies and initiate enhancements.
• Assist in ensuring Good Housekeeping and Good Laboratory Practices in the laboratory.
• Adhere to SGS Health, Safety, and Environment (HSE) policies by maintaining good safety behaviors and exercising necessary standards and processes at all times to ensure compliance.
• Perform other responsibilities as assigned by your reporting manager and / or senior management.

Qualifications

Seniority level

Employment type

Job function

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Kota Damansara, Selangor, Malaysia 5 days ago

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