Payments Specialist

Why Blueberry? At Blueberry, we don’t just move money; we move trust, efficiency, and innovation across borders. Our Payments team sits at the heart of the business, ensuring every transaction is seamless, secure, and client-focused.

Payments Specialist , you’ll be the link between our clients, financial partners, and internal teams; helping to ensure every payment runs smoothly, accurately, and on time. You’ll play a key role in optimizing processes, preventing fraud, and delivering exceptional service that keeps Blueberry running like clockwork.

Job Description

About the Role We’re looking for a detail-oriented, client‑focused Payments Specialist to handle transaction flows, troubleshoot issues, and collaborate with cross‑functional teams. You’ll be managing deposit and withdrawal processes, ensuring compliance, and contributing to continuous improvements in the way we move funds globally.

Note : At Blueberry, moving with purpose means showing up, connecting, and building momentum together. This role is based onsite in Kuala Lumpur, Monday to Friday, where the real magic happens.

How You’ll Make an Impact

• Process and monitor client deposits, withdrawals, and payments across multiple platforms
• Communicate effectively with clients, ensuring fast and accurate resolution of payment‑related queries
• Partner with internal teams (Treasury, Tech, Customer Experience) to optimize payment workflows
• Maintain compliance with payment regulations and privacy standards
• Provide insights and reports on payment trends and PSP performance
• Support fraud prevention and transaction monitoring initiatives
• Contribute to continuous improvement projects within the Payments function
• Meet daily and monthly KPIs related to processing times, accuracy, and client satisfaction

Desired Skills and Experience

Who We’re Hoping to Find

Extra points if you have

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