Payments Specialist

Overview

At Blueberry, we don’t just move money; we move trust, efficiency, and innovation across borders. Our Payments team sits at the heart of the business, ensuring every transaction is seamless, secure, and client-focused.

As a Payments Specialist , you’ll be the link between our clients, financial partners, and internal teams; helping to ensure every payment runs smoothly, accurately, and on time. You’ll play a key role in optimizing processes, preventing fraud, and delivering exceptional service that keeps Blueberry running like clockwork.

Job Description

About the Role

We’re looking for a detail-oriented, client-focused Payments Specialist to handle transaction flows, troubleshoot issues, and collaborate with cross-functional teams. You’ll be managing deposit and withdrawal processes, ensuring compliance, and contributing to continuous improvements in the way we move funds globally.

How You’ll Make an Impact

• Process and monitor client deposits, withdrawals, and payments across multiple platforms
• Communicate effectively with clients, ensuring fast and accurate resolution of payment-related queries
• Partner with internal teams (Treasury, Tech, Customer Experience) to optimize payment workflows
• Maintain compliance with payment regulations and privacy standards
• Provide insights and reports on payment trends and PSP performance
• Support fraud prevention and transaction monitoring initiatives
• Contribute to continuous improvement projects within the Payments function
• Meet daily and monthly KPIs related to processing times, accuracy, and client satisfaction

Desired Skills and Experience

Who We’re Hoping to Find

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