Tasks
You are on a mission : Drive Financial Excellence with Mercedes-Benz Services Malaysia!
As a part of one of the most prominent captive financial services providers, we are not just offering a job, but a passage to unparalleled professional growth. We are on the lookout for passionate, driven individuals who are ready to accelerate their careers and shape the future of mobility.
At Mercedes-Benz, you'll find more than a role; you'll discover a calling where your work reverberates with excellence and propels the industry forward. If you're ready to drive into a world of opportunity, Mercedes-Benz Services Malaysia is your destination.
Here's the role at a glance that might be beneficial for you to know :
- Achieving financial targets set by MBSM by working as one team including
- Penetration rate - min. 43% against agent retail invoice
- RV product pen. rate - min.15% against agent retail invoice
- xEV product pen. rate - min 30% against agent retail invoice on EV cars
- Acquisition volume set by the company and review time to time basis
- MB Card applications set by the company and review time to time basis
- Ensure balance performance across loan portfolios, penetration rate, income generation
- Provide and assist Agents and promote to Customers in Financial and Insurance Products and all Fee Income products of the company.
- Brief all products, campaigns and company's value proposition to Agents and customers and assist Agents in increasing vehicle sales.
- Build and maintain strong relationships with Agents to identify sales opportunities and leads conversion to sales.
- Maintain good working relationship with both internal and external Agent and customers.
- Develop a thorough understanding of POS / DTP system and be able to impart knowledge to agents on this system.
- Contribute ideas on improving smooth processing flow that will help the Finance & Insurance team that are in the field.
- Ensure all relevant operational processes are adhered to. (preparation of finance / lease quotations, loading data accurately, activations process, pending documents)
- Collaborate with all departments to achieve the company's mission and vision as one entity.
- Go the extra mile by aspiring and supporting colleagues to achieve the goals as a team
- Understand and apply company compliance to in all work-related situations.
- Adhere to MBSM / DFS compliance and guidelines to uphold our integrity, with a clear understanding of do and don't's.
- Participate in company events to engage with other departments and attend training and courses to gain a deeper understanding of MBM and MBSM as a whole.
- Any other ad-hoc task as assigned by immediate supervisor.
Qualifications
Education : Bachelor’s degree in business, Marketing or related field.
Work experience : At least 2 years of experience in financial product sales, ideally in hire purchase within the finance or banking field.
Working Location based at Agents' showroom :
Cycle & Carriage (Johor Bahru)No. 102, Batu 5 1 / 2, Jalan Skudai, Tampoi, 81200 Johor Bahru, Johor, Malaysia
NZ Wheels Sdn Bhd (Johor Bahru)Lot , Mukim Plentong, Jalan Masai Lama
81750 Johor Bahru, Johor Darul Ta'zim
Competencies & Attributes :
Strong networking and relationship-building skills with both internal and external stakeholders.Excellent communication skills in English.Proven ability to work independently in a collaborative, team-oriented environment and remain reliable under pressure.Demonstrate high integrity, strong motivation, effective interpersonal skills.Culturally adaptable team player with strong team spirit.Self-motivated with a Tenacious AttitudeSales-driven, result-oriented and possesses “Go Getter” mentalityPC Skills : Microsoft Office (Excel and PowerPoint on advanced level).#J-18808-Ljbffr