HEAD OF SALES CHANNEL MANAGEMENT

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Job Description

The Head of Section, Sales Channel Management is responsible for strategizing and driving the overall sales channel, including Franchise and Retail, to achieve volume, value, and profitability targets. This role involves managing the sales team and channels, understanding market trends, and implementing company sales and marketing strategies.

Responsibilities

• Strategize and drive the overall sales channel, including Franchise and Retail, by achieving volume, value, and profitability targets.
• Work with the Sales Team to achieve monthly, quarterly, and yearly acquisition and revenue targets.
• Develop the sales team and channels.
• Understand market trends and competition, and suggest tactical plans to achieve objectives.
• Build brand image, position, and achieve market leadership for regions.
• Implement company sales and marketing strategy and harness the full potential of the retail distribution system for all product ranges.
• Dimension the complete distribution channel; set distribution benchmarks and monitor performance; develop and implement secondary tracking and related processes; expand distribution depth and width, conduct distributor audits, and continuously monitor competitive distribution strategies.

Requirements

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre‑screening conversation, interviews, and / or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco‑tech company – the nation’s digital growth engine – powering transformation through 5G, AI, and innovation that impacts over 20 million customers. This role goes beyond work : it’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability, and customer excellence. Aligned with our employer value proposition, “Grow with Purpose. Build with Trust,” you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you’re driven, future‑focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

CelcomDigi is an equal‑opportunity employer and is committed to promoting employment practices that are transparent, objective, and fair.

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