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Retail Operations Executive

Retail Operations Executive

TIMESCONSULTSelangorMalaysia, Selangor, Malaysia
2 hari lalu
Penerangan pekerjaan

Responsibilities

  • Monitor and track multiple outlet sales performance and key KPIs.
  • Drive sales growth, KPI achievement, and effective execution of campaigns and promotions.
  • Coordinate and implement marketing campaigns and tactical promotions.
  • Oversee day-to-day store operations, upkeep, hygiene, and visual merchandising standards (including lab, cashier, refraction room, and sales floor).
  • Ensure full compliance with retail SOPs and audit standards.
  • Support talent acquisition by identifying manpower needs, interviewing candidates, and ensuring smooth onboarding.
  • Ensure delivery of outstanding service and retail experience aligned with brand standards.
  • Assist in training and reinforcing the 6-in-1 Vision Experience process.
  • Conduct regular meetings with store teams to review performance, share updates, and foster engagement.
  • Act as liaison between HQ teams (Marketing, Training, CRM) and ground staff.

Job Requirements

  • Minimum 5 years’ experience in multi-store retail operations or field management.
  • Experience in performance coaching and hands-on store management preferred.
  • Strong communication, problem-solving, and analytical skills.
  • Able to travel frequently for store visits and audits.
  • Fluent in English, Bahasa Malaysia; Mandarin is a plus.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Sales and Customer Service
  • Industries
  • Retail
  • Petaling Jaya, Selangor, Malaysia

    MYR2,500.00-MYR3,800.00

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    Buat amaran kerja untuk carian ini

    Operation Executive • SelangorMalaysia, Selangor, Malaysia