Partnerships Operations Executive

Swipey Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Partnerships Operations Executive

Join a leading FinTech that provides innovative financial management solutions for the modern ASEAN SME

Swipey's solution helps underserved SMEs ease their financial management burden so they can focus on what matters most : building the business.

We are looking for an enthusiastic Partnership Operations Executive who will drive and execute the partnerships that Swipey and partners have entered into. You will maintain, nurture, and grow our relationships with partners, identify key growth opportunities, communicate with internal stakeholders, and organize relevant sales and marketing activities.

This cross‑functional role works closely with the Partnerships, Marketing, Product, and Customer Success teams to operationalize each partnership—sharing enablement materials, FAQs, setting up tracking, co‑branded communications, and ultimately driving results.

Key Responsibilities

• Act as the main point of contact for partners after deal closure.
• Coordinate onboarding sessions and ensure all required partner information is collected (logos, assets, contact lists, etc.).
• Provide partners with Swipey enablement materials, FAQs, and brand guidelines.
• Ensure internal teams (marketing, success, operations) are aligned on deliverables.
• Manage timelines and task lists for each partner activation.
• Track progress of partnership deliverables (campaign launches, integration steps, joint events, etc.).
• Create or maintain shared dashboards or trackers to ensure visibility of partnership activities.
• Support setup of referral or cashback campaigns, depending on the partnership type.
• Respond promptly to partner questions on campaigns, co‑marketing, or operations.
• Coordinate follow‑ups, reports, or updates to keep partners informed.
• Maintain accurate documentation of partner activities, materials shared, and outcomes.
• Collaborate with marketing and data teams to track KPIs (partner engagement, lead referrals, transaction volume, or activation rates).
• Prepare monthly or quarterly partnership performance summaries.
• Identify bottlenecks or improvements for smoother execution.

Who You Are

Why Join Swipey

Compensation for this role ranges between RM3,000 – RM4,000 per month , depending on your experience and fit.

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