User Experience Writer

Direct message the job poster from Concentrix

Overview Talent Acquisition- South east Asia Region

UX Writer role focusing on crafting and maintaining a consistent, persuasive voice and tone for all e-commerce touchpoints, including product pages, checkout flows, UI elements, notifications, error messages, and seller centres.

Responsibilities

Craft and maintain a consistent and persuasive voice and tone for all e-commerce touchpoints.

Collaborate with cross-functional teams (UX designers, product managers, marketing specialists, developers) to integrate compelling copy within the user experience.

Develop and implement content guidelines and style guides for a unified content experience across the e-commerce app and platforms.

Create clear, concise microcopy for buttons, forms, tooltips, and other interactive elements, providing users with clear directions and assistance.

Gather feedback to iteratively improve the effectiveness of written content.

Stay updated with industry best practices and emerging technologies to drive innovation in UX writing.

Ensure all content adheres to brand guidelines, legal requirements, and regulatory standards.

Requirements

UX writing / Content design

for digital channels or products (app or web) for "2C" industries; e-commerce experience is a plus.

More than 2 years of professional experience in

UX writing ,

content design , or

copywriting ; understanding differences between these disciplines is a plus.

Familiar with user-centred design and accessibility for digital products (app or web).

Proficient with industry-standard design tools like

Figma

or similar internal tools.

Aware of and able to apply the latest UX, digital marketing, and content trends.

• Fluent in English;

Mandarin

is a must (reading, writing & understanding).

Bachelor's degree in communications, English, Marketing, or a related field.

Seniority level

Entry level

Employment type

Full-time

Job function

Writing / Editing

Other

Design

Industries

Outsourcing and Offshoring Consulting

Writing and Editing

Graphic Design

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