Our client "TRANSFORM INFORMATION (M) SDN. BHD." is seeking an IT Technician to join their team
Are you passionate about technology and ready to take on a challenging role in IT support? Our client is looking for a skilled IT Technician to join their team in Penang, Malaysia. This is an excellent opportunity to grow your career in a dynamic environment while providing critical technical support to ensure smooth operations across the organization.
What you'll be doing?
- Hardware and software installation : Set up and configure hardware and software components to ensure optimal usability and performance.
- Troubleshooting : Diagnose and resolve hardware and software issues promptly to minimize downtime.
- Safety compliance : Ensure all electrical safety standards are met to maintain a secure working environment.
- Maintenance and repairs : Conduct repairs or replace damaged hardware to keep systems running smoothly.
- System upgrades : Upgrade entire systems to ensure software compatibility across all computers.
- Security management : Install and upgrade anti-virus software to maintain user-level security.
- Testing and evaluation : Perform thorough tests and evaluations of new software and hardware.
- User support : Provide friendly and efficient support to users as the first point of contact for error reporting.
- Relationship building : Establish and maintain positive relationships with all departments and colleagues.
- Data protection : Conduct daily backup operations to safeguard critical information.
- Documentation : Manage and update technical documentation to ensure accurate records.
- On-site service : Provide on-site support as needed, requiring own transportation (car or motorcycle).
Who are they looking for?
Mid-level experience : Seeking candidates with a solid foundation in IT support and troubleshooting.Language skills : Proficiency in English and Bahasa to effectively communicate with diverse team members and users.Technical expertise : Strong knowledge of hardware, software, and network systems.Problem-solving abilities : Excellent analytical and troubleshooting skills to resolve complex technical issues.Customer service orientation : Ability to provide friendly and patient support to users of all technical levels.Adaptability : Willingness to learn and stay updated with the latest technologies and best practices.Mobility : Possession of own transportation (car or motorcycle) for on-site service requirements.Why you should consider this opportunity?
Our client offers an attractive remuneration package and other benefits, such as :
Annual LeaveOpportunity to work with cutting-edge technologies and expand your skill setCollaborative work environment with supportive colleaguesHow to apply
Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us
We encourage all qualified candidates to apply, regardless of background or experience level. Your unique perspective could be exactly what our client is looking for
All information received will be kept strictly confidential and will be used only for employment-related purposes.
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