Telemarketing Specialist

Leading sales teams with strong communication and management skills.

Company Description

CIMB Group is a leading ASEAN universal bank and one of the largest Asian investment banks. Headquartered in Kuala Lumpur, Malaysia, we offer a wide array of services including consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products. With over 36,000 staff in 16 locations across ASEAN, Asia and beyond, CIMB is the fifth largest banking group in the region. CIMB Bank and CIMB Islamic Bank are members of PIDM.

Role Description

This is a full-time on-site role for a Telemarketing Specialist located in Kuala Lumpur. The Telemarketing Specialist will be responsible for lead generation, providing customer service, and offering customer support. Daily tasks include making calls to potential clients, providing information, and promoting bank products and services. The specialist will work closely with the sales team to meet targets and achieve customer satisfaction.

Qualifications

• Skills in Lead Generation and Sales
• Experience in Customer Service and Customer Support
• Strong problem-solving abilities and ability to handle difficult customer interactions
• Previous experience in the banking or financial services industry is a plus
• High school diploma or equivalent; additional qualifications in sales or marketing will be advantageous

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