Critical Environment Technician

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Overview

As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our datacenters up and running. Duties include coordinating with suppliers / vendors, recognizing safe vs unsafe work environments, hands‑on understanding of critical environment equipment, performing maintenance, responding to onsite incidents, coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

Responsibilities

• Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.
• Inspect and supervise critical environment‑related facility equipment, building, and grounds regularly for unsafe or abnormal conditions and escalation per applicable policies and standards.
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and complete work order requests for maintenance work.
• Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinate with other critical facilities professionals to perform corrective repairs without supervision.
• Enhance, develop new or follow pre‑existing emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
• Under minimal oversight, perform various types of maintenance (planned, predictive, corrective) and repairs following MOPs and SOPs for one or more types of equipment (e.g., electrical, mechanical, cooling systems).
• Have a hands‑on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
• Provide consultation to lower‑level colleagues in troubleshooting systems and problems.
• Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments (JHAs), environmental health and safety (EH&S), toolbox talks) and business processes and procedures to perform work in a safe, quality, and reliable manner within Microsoft requirements.
• Embody our culture and values.

Required Qualifications

Background Check Requirements

Ability to meet Microsoft, customer and / or government security screening requirements is required for this role, including the specialized Microsoft Cloud background check. This position will be required to pass the Microsoft Cloud background check upon hire / transfer and every two years thereafter.

Preferred Qualifications

Equal Opportunity Employment

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industry

Software Development

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