Talent.com
Virtual Travel Concierge - Trilingual Speaker in Malaysia

Virtual Travel Concierge - Trilingual Speaker in Malaysia

Ten Lifestyle GroupAlor Setar, Kedah, Malaysia
17 hari lalu
Penerangan pekerjaan

Virtual Travel Concierge - Trilingual Speaker in Malaysia

Be among the first 25 applicants for this exciting remote role at Ten Group, a global leader in luxury travel concierge services.

About the Role

As a Virtual Travel Consultant, you will deliver exceptional and personalized travel services to high‑value global members — all from the comfort of your home in Malaysia.

What You’ll Be Doing

  • Handle complex leisure travel requests across flights, hotels, cruises, and more
  • Specialize in scheduled, no‑frills, and chartered flight‑only bookings with a strong focus on first and business class
  • Offer tailor‑made recommendations and solutions, ensuring high satisfaction and repeat usage
  • Use Amadeus GDS (or similar) to manage and book travel itineraries
  • Collaborate virtually with a global team and share knowledge to enhance service delivery

Requirements

  • Fluency in Mandarin, Cantonese, and English (written and spoken)
  • Proven passion for travel and helping others plan memorable trips
  • Strong GDS (ideally Amadeus) and booking system experience
  • Excellent customer service skills and a solution‑oriented mindset
  • The ability to thrive in a fast‑paced, remote, team‑based setting
  • Experience with cruise, flight, and luxury holiday sales is a plus
  • Adaptability to shift hours (07 : 00‑22 : 00 local time, Monday‑Sunday, including public holidays)

    • Benefits

  • Remote Work Flexibility : Work from home in Malaysia
  • Career Growth Opportunities : Internal promotion and professional development support
  • Multinational Culture : Over 1,300 colleagues from 20+ global offices
  • Customer‑Focused Environment : Deliver exceptional service to high‑net‑worth members
  • Certified B Corp : Purpose‑driven company with a focus on sustainability and inclusion
  • Competitive salary plus performance‑based bonus
  • Annual Internet Allowance of MYR 2,400
  • Paid time off, voluntary holidays, and a month‑long sabbatical after five years of service
  • Health & Life Insurance coverage

    • Commitment to Diversity

    Ten Group encourages diverse philosophies, cultures, and experiences. Hiring decisions are based on merit, competence, and business needs.

    Equal Opportunity Employer

    We are an equal‑opportunity employer that values inclusion and diversity. All qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Concierge • Alor Setar, Kedah, Malaysia