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Mystery Shopper (Freelance) - Penang
Mystery Shopper (Freelance) - PenangPRISM+ • George Town, Penang, MY
Mystery Shopper (Freelance) - Penang

Mystery Shopper (Freelance) - Penang

PRISM+ • George Town, Penang, MY
7 hari lalu
Jenis pekerjaan
  • Quick Apply
Penerangan pekerjaan

Are you observant, detail-oriented, and love exploring retail experiences? PRISM+ is looking for Mystery Shoppers to help us elevate our customer experience. You’ll visit our retail outlets, interact with staff as a regular customer, and provide honest, constructive feedback that directly improves our service and operations.

Key Responsibilities

  • Conduct in-store visits to engage with retail associates and observe customer interactions.
  • Complete structured audits covering Customer Experience, Product Knowledge & Processes, Personal Appearance, and Store Management .
  • Capture relevant photos / videos and submit reports immediately after each visit.
  • Highlight areas for improvement to help our retail team excel.
  • Receive training and guidance to perform audits effectively.

Requirements

  • Malaysian citizen, 18 years and above .
  • Minimum SPM qualification ; Diploma or higher is an advantage.
  • Excellent observation, communication, and writing skills in English & Bahasa Malaysia.
  • Responsible, reliable, and able to follow instructions precisely.
  • Independent and able to travel to assigned retail outlets.
  • No conflict of interest with PRISM+ or its retail partners.
  • Experience with electronic products is a plus.
  • Duration : 30–60 minutes per outlet visit.
  • Schedule : Weekly, flexible, assignment-based (no fixed date / time).
  • Workload : 1–2 outlets per day.
  • Payment : RM20 - RM50 (depending on your experience) per outlet visit.

    • Benefits

  • Flexible work schedule.
  • Gain insights into retail operations.
  • Contribute to improving customer experiences across Malaysia.
  • Work with a dynamic and growing brand.
    • Buat amaran kerja untuk carian ini

    Penang • George Town, Penang, MY

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