Solution Architect, Cloud & AI Platform - Apps

Overview

Join to apply for the Solution Architect, Cloud & AI Platform - Apps role at Microsoft . We are looking for a highly motivated and passionate Cloud Solution Architect to drive high priority customer initiatives in enabling customers to bring their AI-powered applications to production scale on Azure, in collaboration with partners and the Microsoft field in Enterprise accounts. This is a customer-facing role, owning the overall technical relationship to drive delivery excellence , technical depth , and customer success across Unified and Factory engagements, helping customers leverage their Microsoft investments through architecture, implementation, and operational health engagements.

You will own the Azure-based applications platform and AI technical support post-sales including architectural design review sessions, specific implementation projects, and partnering with customers and partners to build MVPs, troubleshoot, and build more efficient systems with the Well-Architected framework. The ideal candidate will have experience in customer-facing roles and success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive the AI-powered applications platform to production.

Microsoft is on a mission to empower every person and every organization to achieve more. Our culture centers around a growth mindset, inspiring excellence, and encouraging teams to bring their best each day. You can help us achieve our mission.

Responsibilities

• Understand customers’ overall data estate, IT and business priorities, and success measures to design implementation of AI-based architectures and solutions.
• Drive consumption growth (Cloud & Support) by developing opportunities to deliver Customer Success business results and help customers get value from their Microsoft investments.
• Apply technical knowledge to architect solutions that meet business and IT needs; act as advisor for customer’s Azure AI Platform strategy, applications modernization through microservices on Azure Kubernetes Service, AA / AI roadmaps, and ensure long-term technical viability of new deployments, infusing key analytics and AI technologies where appropriate (e.g., Azure ML, Azure AI Services including AI Search, Azure OpenAI, Copilot including GitHub Copilot and Studio, Cognitive Services, Spark, Data Lake, Azure Synapse, etc.).
• Ensure the solution exhibits high performance, security, scalability, maintainability, reusability, and reliability upon deployment.
• Serve as a Voice of Customer to share insights and best practices; connect with Engineering to remove blockers. Deliver according to MS best practices using repeatable IP and Value Based Delivery (VBD).
• Assess the customer’s knowledge of Azure platform and cloud readiness; support customers through a structured learning plan and ensure delivery through partners.
• Collaborate with other Solution Engineers and Cloud Solution Architects to develop complex end-to-end Enterprise solutions on Microsoft Azure.
• Maintain technical skills and knowledge, stay up to date with market trends and competitive insights; collaborate and share with the technical community while educating customers on Azure platform.
• Be an Azure Platform evangelist with customers, partners and external communities.

Qualifications

Additional or Preferred Qualifications

Essential Skills

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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