Talent.com
Head of Information Technology
Head of Information TechnologyTIME dotCom Berhad • Shah Alam, Selangor, Malaysia
Tidak lagi menerima permohonan
Head of Information Technology

Head of Information Technology

TIME dotCom Berhad • Shah Alam, Selangor, Malaysia
4 hari lalu
Penerangan pekerjaan

Strategic Talent Acquisition Leader | Driving Innovation in Telco Recruitment | Building High-Performance Teams for Success #HR #Recruitment…

Position reports To : Consumer Business CEO (Matrix reporting to Time Group CIO)

About the Role :

As the Consumer Business Head of IT, you will drive the digital transformation and operational excellence of Time's consumer business unit. This role demands a visionary technology leader who can balance strategic and hands‑on technical leadership. You will lead a multi‑disciplinary team of technical product owners, designers, and front‑end / back‑end engineers while working closely with business units to ensure seamless execution of technology initiatives. This will include implementing and migrating the new Business Support System (BSS) platform. You will play a critical role in shaping the future technology landscape across the Consumer Business, ensuring engineering excellence, operational efficiency, and delivering cutting‑edge digital channels for consumers. This position offers the unique opportunity to lead a high‑impact technology team and influence business strategy through technology‑driven solutions.

Key Responsibilities

  • Drive Technology Vision : Shape the strategic technology direction for the Consumer Business, ensuring that technology initiatives align with business goals and customer needs.
  • Collaborate with Business Units : Act as a bridge between technology and business teams (product, operations, finance, HR, legal, marketing etc.), ensuring that technology solutions are embedded into overall business strategy.
  • Lead BSS Implementation : Be accountable for successfully delivering the new Business Support System (BSS) implementation and migration, ensuring alignment with the Consumer Business objectives.
  • Stakeholder Management : Engage with senior leaders, including the Group CIO and the Consumer Business CEO, to ensure the technology roadmap supports future growth.
  • Manage Cross‑Functional Teams : Lead and mentor a team of 15‑20 professionals, including technical product owners, front‑end / back‑end engineers, designers, and developers, promoting a high‑performance engineering culture.
  • Engineering Standards & Quality : Implement and enforce software engineering quality standards, ensuring proper documentation, code reviews, test‑driven development (TDD), and continuous integration / continuous delivery (CI / CD).
  • Process Improvement : Establish robust engineering processes that promote collaboration, innovation, and operational excellence. Foster a culture of continuous improvement, learning, and high‑quality software delivery.

3. Technology and Infrastructure

  • Digital Channel Delivery : Lead developing and enhancing digital channels (web, mobile apps) to provide best‑in‑class consumer experiences and grow the Consumer Business's digital capabilities.
  • Cloud and Infrastructure Modernization : Oversee hybrid cloud migration initiatives, ensuring scalable, resilient infrastructure and cost‑effective operations.
  • Legacy Modernization : Work to modernise legacy systems, processes and applications to drive operational efficiency and innovation across product, operations, finance and other supporting functions.
  • 4. Operational Efficiency & Scalability

  • Operational Excellence : Optimize processes to ensure efficient use of technology and resources, including reducing bottlenecks, improving service uptime, and enhancing consumer‑facing systems.
  • Security & Compliance : Ensure that all IT operations within the Consumer Business comply with cybersecurity best practices, industry standards (e.g., PCI DSS), and data privacy regulations.
  • Process Automation & Optimization : Identify opportunities for process automation to enhance operational efficiency and improve response times.
  • 5. Performance Management & Reporting

  • KPIs & Metrics : Develop and track KPIs to measure the performance of IT operations, system uptime, security compliance, and engineering efficiency.
  • Reporting : Provide regular updates on technology initiatives, progress, risks, and opportunities to the Consumer Business leadership and Group CIO.
  • Key Deliverables in the First 12 Months

  • Successful Implementation of the New BSS : Ensure seamless delivery and migration to the new BSS platform.
  • Digital Channel Expansion : Enhance digital touchpoints and customer experience through web and mobile apps based on business needs and strategy.
  • Operational Efficiency Gains : Implement process and technology improvements to improve software delivery speed significantly, optimise resource usage and reduce downtime.
  • Team Development : Strengthen the engineering and product teams by developing a culture of excellence, accountability, and continuous improvement.
  • Qualifications & Skills

  • Experience : 10+ years of progressive IT leadership roles, including experience as a CIO, CTO, or senior engineering leadership role.
  • Technical Expertise : Strong experience in software development (front‑end / back‑end), cloud infrastructure, and system architecture. Proven expertise in managing digital platforms and large‑scale system implementations (e.g., BSS or similar platforms).
  • Agile Leadership : Demonstrated success leading agile teams and fostering agile methodologies across cross‑functional teams.
  • Team Management : Strong people management experience, able to lead, inspire, and mentor a diverse team of engineers, product owners, and designers.
  • Business Acumen : Experience aligning technology initiatives with business goals and translating complex technical solutions into business opportunities.
  • Security Knowledge : Strong understanding of cybersecurity, data privacy regulations, and industry compliance standards (e.g., PCI DSS, ISO27001).
  • Problem‑solving : Ability to think strategically and execute tactically, solving complex technology problems while focusing on business objectives.
  • Education : Bachelor’s or Master’s in Computer Science, Engineering, Information Systems, or a related field. An MBA is a plus.
  • Strategic Visionary : Able to see the long‑term vision for the Consumer Business while managing short‑term tactical goals.
  • Hands‑On Leadership : Comfortable with hands‑on technical challenges and able to dive deep when necessary (e.g., review architecture, do code reviews, advise on integration endpoints and implementation).
  • Change Agent : Proven ability to drive transformation and bring about significant change within technology teams.
  • Collaborative and Transparent : Strong communicator and collaborator, fostering an open and transparent culture.
  • Operationally Focused : Efficient in managing operations while optimising resources and ensuring high‑quality outcomes.
  • This role is pivotal for Time’s Consumer Business, ensuring the technology landscape supports and drives future business growth. If you are passionate about leading technology‑driven transformation and have the skills to build high‑performing teams and systems, we invite you to join us.

    Our Commitment to You

  • Comprehensive medical coverage for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
  • Wellness support with an annual spending account for health‑related needs, alternative treatments, or even paid‑up premiums for personal insurance.
  • Employee assistance during life’s big moments, from celebrations to times of bereavement.
  • Learning & growth opportunities through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
  • Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.
  • Only shortlisted candidates will be notified.
  • Seniority level

  • Director
  • Employment type

  • Full‑time
  • Job function

  • Information Technology
  • Industries

  • Telecommunications, Technology, Information and Media, and Internet Marketplace Platforms
  • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Information Technology • Shah Alam, Selangor, Malaysia

    Pekerjaan berkaitan
    Lead Engineer

    Lead Engineer

    Soft Space Sdn Bhd • Seremban, Negeri Sembilan, Malaysia
    We are seeking a technically strong leader based in Malaysia to head our North America region projects.The Lead Engineer will take ownership of regional delivery, technical solutioning, and team le...Tunjukkan lagi
    Kemas kini terakhir: 18 hari yang lalu • Dinaikkan pangkat
    Head of Global Operations

    Head of Global Operations

    PeopleLake Group • Petaling Jaya, Selangor, MY
    We're Hiring : Head of Global Operations! 🌟.Our client is a prominent conglomerate listed on the Main Market of Bursa Malaysia, with its headquarters located in Kuching, Sarawak.The Group’s diversi...Tunjukkan lagi
    Kemas kini terakhir: 2 hari yang lalu
    Regional Head of Organization Effectiveness

    Regional Head of Organization Effectiveness

    ZALORA SOUTH EAST ASIA PTE LTD • Kuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    Senior Manager of Organisation Effectiveness will lead the design and delivery of frameworks, policies, and strategies that strengthen the total rewards, organisation design, headcount planning, an...Tunjukkan lagi
    Kemas kini terakhir: 11 hari yang lalu
    Senior / Staff / Principal Engineer

    Senior / Staff / Principal Engineer

    Canonical • Sepang, Selangor, Malaysia
    Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Senior / Staff / Principal Engineer. Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, ...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Assistant Vice President, GT-TSS, Infrastructure Innovation, DevSecOps (Senior DevOps Engineer)

    Assistant Vice President, GT-TSS, Infrastructure Innovation, DevSecOps (Senior DevOps Engineer)

    CIMB • Kuala Lumpur, Kuala Lumpur, Malaysia
    CIMB Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Assistant Vice President, GT-TSS, Infrastructure Innovation, DevSecOps (Senior DevOps Engineer). Note : This job posting previously appe...Tunjukkan lagi
    Kemas kini terakhir: 24 hari yang lalu • Dinaikkan pangkat
    Assistant General Manager Information Technology & Information Security (Audit) Specialist (Con[...]

    Assistant General Manager Information Technology & Information Security (Audit) Specialist (Con[...]

    Telekom Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
    Assistant General Manager Information Technology & Information Security (Audit) Specialist (Contract).This role serves as a subject matter expert and advisor for the unit responsible for overseeing...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Principal Architect - Systems & Solutions

    Principal Architect - Systems & Solutions

    Axiata Digital Labs • Kuala Lumpur, Malaysia
    Quick Apply
    Expert in business domain and industry processors and best practices.Create and define both functional and non-functional requirements as per industry baseline. Create and drive solution architectur...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu
    Senior Web Engineer

    Senior Web Engineer

    Canonical • Nilai, Negeri Sembilan, Malaysia
    Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 a...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Software Engineer, iOS Core Product - Penang, Malaysia Penang, Malaysia

    Software Engineer, iOS Core Product - Penang, Malaysia Penang, Malaysia

    Speechify, Inc. • Klang City, Selangor, Malaysia
    Software Engineer, iOS Core Product - Penang, Malaysia.The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text‑to‑speech pro...Tunjukkan lagi
    Kemas kini terakhir: 10 hari yang lalu • Dinaikkan pangkat
    Project Manager - IT

    Project Manager - IT

    Two95 International Inc. • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Reporting line : Group Operation Director.Oversee and manage the implementation of concurrent projects globally with Operation Team. Work closely with Group Operation Director & provide...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu
    IT Internal Audit

    IT Internal Audit

    Sinergia Talents Sdn Bhd • Petaling Jaya, Selangor, Malaysia
    To assist with audit responsibilities by completing the audit program align to audit .IT audit and communicating results). To identify controls gap for improvement and / or kaizen opportunities.T...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu
    Principal Engineer (Electrical)

    Principal Engineer (Electrical)

    Kuok (Singapore) Limited • Johor, 01, MY
    This position is for K2 Data Centres, a company under Kuok (Singapore) Limited, based in Malaysia.K2 is an international developer, owner and operator of hyper-scale digital infrastructure assets.W...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu
    Lead - IT Resiliency (Disaster Recovery)

    Lead - IT Resiliency (Disaster Recovery)

    Great Eastern • Kuala Lumpur, Kuala Lumpur, Malaysia
    Lead - IT Resiliency (Disaster Recovery).Serves as a Manager in the Service Management function, managing service performance of GEL's BAU Operations within service level agreed between IT and Busi...Tunjukkan lagi
    Kemas kini terakhir: 7 hari yang lalu • Dinaikkan pangkat
    Head of Products

    Head of Products

    RighthirePlus • Kuala Lumpur, Malaysia
    Quick Apply
    We are seeking an experienced product leader to define and drive the vision, strategy, and execution of our data and product portfolio. This role will lead high-performing teams in developing innova...Tunjukkan lagi
    Kemas kini terakhir: 17 hari yang lalu
    OpenStack Engineering Manager

    OpenStack Engineering Manager

    Canonical • Seremban, Malaysia
    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as ...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Head of Security Engineering

    Head of Security Engineering

    Krisvconsulting Services Pte Ltd • Kuala Lumpur, Malaysia
    The Head of Security Engineering will lead the design, implementation, and continuous improvement of the banks security infrastructure. This strategic role is responsible for building secure, scalab...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu
    Head of Malay ( Primary, IGCSE)

    Head of Malay ( Primary, IGCSE)

    Talent Recruit • Petaling Jaya, Selangor, Malaysia
    The role focuses on designing an engaging curriculum, promoting innovative teaching practices, mentoring educators, and fostering an inclusive learning environment. Lead curriculum development align...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu
    Chief Technology Officer (Malaysia)

    Chief Technology Officer (Malaysia)

    Pixlr Group • Bandar Sunway, Selangor, MY
    Quick Apply
    Are you a visionary technology leader ready to shape the future of AI-driven content creation? At Pixlr Group, we are on a mission to democratise design with powerful, accessible tools powered by a...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu