Executive - Key Account (Shipping Industry)

JOB SUMMARY

You will be responsible for providing accurate and timely administrative support to the Key Account Manager for a portfolio of customers. You will act as a liaison between customers, key account management, and trade departments on operational issues.

JOB RESPONSIBILITIES

• Support Key Account Manager in implementing regional strategies.
• Ensure optimal customer service and meet assigned KPIs to grow sales and profitability of assigned Key Accounts.
• Deliver accurate forecasts, budgets, and business reports.
• Assist with tender processing, price quotes, and rate negotiations.
• Promote group services such as VAS and cross-sell activities to assigned Global Accounts.
• Collaborate with the relevant parties to push for the volumes
• Promote value added services and cross sell products
• Contribute to dispute resolution with pricers and back-offices, perform other related duties as assigned
• Prepare performance, forecast, budget and other required ad-hoc business reports
• Analyze data to identify trends, gaps and opportunities
• Process tender, price quotes and rate negotiations for assigned Key Accounts

JOB REQUIREMENTS

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