sales coordinator

Sunrise Paper (M) Sdn Bhd is a well-established label converter based in the northern region of Malaysia. We are currently seeking a proactive, detail-oriented, and willing-to-do Sales Coordinator to join our team. This role is key in ensuring smooth coordination between customers, sales, production, and delivery departments.

Company : Sunrise Paper (M) Sdn Bhd

Location : Prai, Penang

Key Responsibilities :

 Interact with customers to provide response to enquiries about products and services

 Paperwork such as Quotations, Stocklist, Processing customer orders and complete activations in an accurate and timely manner

 Monitor delivery timeliness and assurance of delivery note upon delivery

 Preparing dockets to production (issue of job sheet, packing, label, etc)

 Feedback and update Sales Team on customer' requirement and delivery status

 Ensure all records and documents are documented as per ISO 9001 requirements

 Assist, review and issue Job Order (by telephone or email)

 Co-ordinate orders to and from respective departments

 Monitor Finished Goods inventories

 Arrange customer's delivery to be on time

 Liaise with customers for sales enquiries, collections, P.O., deliveries and others

 Assist in handling customer complaints to maintain rapport in order to provide excellent service at all times

 Consult and help Sales Coordinator / Sales Clerk whenever there is a problem

 Other functions as and when instructed by immediate superior or above authority

Requirement :

 Experience : Fresh graduates are welcome

 Education : Min Diploma or equivalent

 Languages : Good written and spoken English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

 Skills & Attributes : Good working attitude and a strong team player

 Self-driven, dynamic, and result oriented

 Strong interpersonal and communication skills

 Proficient in MS Office (Word, Excel, PowerPoint)