Customer Service Executive

Responsibilities

• Manage new and existing customer inquiries.
• Arrange replacement classes and communicate schedule changes.
• Notify customers of class closures.
• Must have proven experience in sales and the ability to close deals effectively.
• Ability to handle walk-in customers and carry out face-to-face sales interactions confidently.
• Prepare, distribute and control student certificates, reports and starter kits.
• Process customer payments and ensure timely collections.
• Collect, review, and respond to customer feedback effectively.
• Assist with enrollment for competitions and events.
• Perform ad hoc tasks as assigned by management.
• Support the execution of safeguarding policies.

Job Requirements

Job Benefits

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