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Technical Business Analyst

Technical Business Analyst

FreelancingKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Responsibilities

  • Solve real-world business problems, considering technical, financial, and operational constraints.
  • Work with clients to define end to end user journeys that form part of the solution blueprint.
  • Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager.
  • Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution.
  • Deliver tailored presentations to effectively showcase the achievements and milestones to various stakeholders.
  • Contribute to our methodology to help us do things faster and better.

Skills and experience

  • Leverage your exceptional communication skills when working with customers to understand a problem statement.
  • Recognise the additional detail and clarity required for a solution design, and quickly work to close these gaps.
  • Be able to work within the constraints to define a detailed, complete, and implementable solution. This will breakdown the solution components, what each component does and how it does it.
  • Summarise your solution proposal including inputs, considerations, and recommendations concisely and accurately to obtain feedback, approvals and move into implementation.
  • Be able to manage client expectations through workshop and feedback sessions.
  • Work as part of a team and independently when required
  • Be a mentor and lead a team of budding solution designers
  • Hands on experience in coding. For instance, when to use global and local variables, and the concept of object oriented programming.
  • Experience working as a vendor.
  • Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.)
  • Knowledge in the telco pricing / billing domains.

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    Technical Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia