Deliver exceptional service and solutions to customers, providing support background support to our customers, and work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.
Job Responsibility
- Deliver exceptional service and solutions to customers
- Providing support background support to our customers
- Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day
Job Requirements
Mandarin speaker preferredExcellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluencyAbility to communicate in written professional EnglishExperience in live chat and email reply is fundamentalThe ability to navigate in several computer platforms simultaneouslyFamiliarity with Microsoft Office toolsExperience in customer service and / or call centerHigh school diploma or equivalentMobile Gaming : 1 year (Required)Live chat : 1 year (Required)Customer service : 1 year (Required)Schedule : Rotational Shift (willingness to work on rotational shifts, weekends and public holidays)Job Benefits
Basic Salary : RM 3,000100% Work from homeMedical benefitsPaid trainingAdvancement opportunities – 80% of our frontline leaders have been promoted from withinWe are an equal opportunities employer and welcome applications from all qualified candidates.
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