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Shift Leader
Tim HortonsPetaling Jaya, Selangor, Malaysia18 jam yang lalu
Penerangan pekerjaanAt least 3 years' experience in the service industry with at least 1 year experience in a supervisory role Passion for F&B industry with proven experience in delivering excellent customer experiences Proven experience in leading teams Strong interpersonal and communication skills Able to multitask and manage change in a fast-paced environment Willingness to engage in shift work, which includes work on weekends and PH Health insurance Opportunities for promotion Professional development
Job Responsibilities
- Maintain smooth workflows and efficient operations by supervising, supporting, and delegating tasks during shifts
- Build positive employee experiences on every shift. Provide coaching and feedback. Cultivate a positive work culture that fosters teamwork and collaboration
- Deliver exceptional customer service and lead by example to create a welcoming store environment
- Adhere to company procedures for store opening / closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
- Provide operational support and perform store tasks. Oversee store cleanliness and stock organization
- Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations
- Monitor sales performance and assist the store manager in achieving targets
- Clearly communicate store updates to facilitate smooth shift handovers. Report any issues, incidents, or employee performance concerns to the store manager
Role Requirements
Job Types : Full-time, Permanent
Pay : RM2, RM2,500.00 per month
Benefits :
Work Location : In person
Buat amaran kerja untuk carian ini
Leader • Petaling Jaya, Selangor, Malaysia