JOB DESCRIPTION
Position : Senior Sales Executive - Remote (Malaysia Based)
Location : Remote (Malaysia) with occasional travel to Singapore
Employment Type : Full-Time
ABOUT NEWBUBS CONFINEMENT
Newbubs Confinement is Singapore's premier confinement nanny agency, revolutionizing postpartum care through professional, holistic, and personalized services. We go beyond traditional confinement nanny placement by providing comprehensive mother care including mental health support, nutrition guidance, postnatal massages, and insurance coverage.
As a trusted partner in total mother care, we've established ourselves as a leader in Singapore's growing postpartum care industry, helping new families transition smoothly into parenthood with expert support and care.
POSITION OVERVIEW
We are seeking a seasoned Senior Sales Executive based in Malaysia to lead our sales initiatives in the region. This senior-level remote position is perfect for an experienced sales professional who understands the unique needs of new parents through personal experience. You'll leverage your extensive sales expertise and parental insights to drive business growth while making a meaningful impact on families during their most precious moments.
IDEAL CANDIDATE PROFILE
We're looking for a sales professional who :
- Has minimum 7+ years of proven sales experience in service-based or healthcare industries
- Preferably is a parent themselves (father / mother) who can authentically relate to our customers' needs and concerns
- Understands the emotional and practical challenges of welcoming a newborn
- Can speak from personal experience about the importance of postpartum care and support
- Combines professional sales expertise with genuine empathy for new parents
KEY RESPONSIBILITIES
Strategic Lead Management :
Proactively follow up on warm leads with consultative approach based on parenting experienceConduct sophisticated outbound calls to half-cold leads from marketing eventsApply deep understanding of new parent concerns to qualify and nurture prospectsMaintain comprehensive CRM records with detailed customer insightsSenior Sales Performance :
Own and manage complex sales pipeline with multiple touchpointsConsistently achieve and exceed ambitious monthly / quarterly sales targetsHandle high-value customer accounts and premium service packagesMentor and guide junior team members when neededExpert Customer Consultation :
Provide authentic, experience-based advice to prospective clientsAddress complex customer concerns with both professional and personal insightsBuild trust through shared parenting experiences and genuine understandingNavigate sensitive postpartum topics with cultural awareness and empathyEvent Leadership :
Lead customer engagement at quarterly Singapore eventsRepresent company as senior spokesperson at parenting fairs and industry eventsClose high-value deals through face-to-face relationship buildingShare authentic testimonials and experiences with potential customersStrategic Market Development :
Provide senior-level market insights based on customer interactionsContribute to service development and pricing strategyIdentify new market opportunities and customer segmentsCollaborate with leadership on business growth initiativesREQUIRED QUALIFICATIONS
Essential Experience :
Minimum 7+ years of sales experience in healthcare, wellness, childcare, or premium service industriesPreferably be a parent (father / mother) with personal understanding of newborn care challengesProven track record of consistently exceeding sales targets in senior rolesExperience managing complex B2C sales cycles and high-value transactionsLanguage & Communication :
Fluent in both English and Mandarin (speaking, reading, writing) - Essential. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.Exceptional consultative selling and relationship-building abilitiesCultural sensitivity when discussing postpartum practices and family traditionsProfessional presentation skills for events and client meetingsIndustry Knowledge :
Deep understanding of healthcare or wellness service salesExperience selling premium, trust-based services to familiesKnowledge of postpartum care practices and cultural considerationsUnderstanding of insurance, healthcare benefits, and service contractsPersonal Attributes :
Authentic empathy and genuine care for new familiesSelf-motivated and disciplined for senior remote work roleStrong emotional intelligence and active listening skillsProfessional integrity suitable for healthcare service environmentResilience and patience for complex sales processesPREFERRED QUALIFICATIONS
Multiple children or recent parenting experience (within last 5 years)Previous experience in confinement services, maternity care, or childcare industriesManagement or team leadership experience - not a must as we can groom youFamiliarity with Singapore healthcare system and cultural practicesBilingual customer service or sales experience in Southeast AsiaCOMPENSATION & BENEFITS
Competitive Senior-Level Package :
Base Salary : RM 5,000 - RM 8,000 per month (based on experience and track record)Uncapped commission structure with potential to earn RM 10,000+ monthlyAnnual salary increments based on performance and company growthCareer Growth :
Fast-track advancement opportunities in expanding regional operationsLeadership development for future management rolesRegional expansion opportunities as we grow across Southeast AsiaTRAVEL REQUIREMENTS
Quarterly Singapore Events (Mummy's Market) : minimally 4 premium trips annually (3-4 days each)Executive Training : Annual strategic planning sessions in SingaporeCompany Retreats : Annual team building and strategy meetingsJob Types : Full-time, Permanent
Pay : RM5, RM7,500.00 per month
Benefits :
Flexible scheduleOpportunities for promotionProfessional developmentWork from homeApplication Question(s) :
You have recent parenting experience (at least in the past 10 years)Experience :
Sales : 7 years (Preferred)Language :
English (Required)Willingness to travel :
25% (Required)Work Location : Remote
