We are seeking an experienced SPA Receptionist to join our dynamic team at ZEN TOUCH THERAPY in Machang Bubok Penang. As a full-time SPA Receptionist, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our SPA facility.
What you'll be doing
- Greeting and welcoming guests in a friendly and professional manner
- Handling all front desk operations, including booking appointments, processing payments, and managing inventory
- Answering inquiries and providing information about our SPA services, facilities, and promotions
- Maintaining a clean and organized reception area
- Assisting with special requests and ensuring the overall satisfaction of our guests
- Collaborating with the SPA team to provide a seamless experience for our clients
What we're looking for
At least 1 year of experience in a similar role within the hospitality or SPA industryExcellent communication and customer service skills, with the ability to interact with guests of diverse backgroundsStrong organizational and multi-tasking abilities to handle various tasks simultaneouslyProficient in using computer systems and point-of-sale softwareA team player with a positive attitude and a willingness to learnFluency in Mandarin and Bahasa Malaysia, with the ability to communicate effectivelyWhat we offer
Competitive salary and benefits packageOpportunities for career advancement and professional developmentSupportive and collaborative work environmentAccess to various health and wellness initiativesAbout us
ZEN TOUCH THERAPY is a new provider of luxury SPA services in Penang. Committed to delivering exceptional experiences, we strive to create a relaxing and rejuvenating environment for our guests. Our team of skilled professionals is dedicated to ensuring the highest level of customer satisfaction.
If you're excited to be part of our team and contribute to our success, we encourage you to apply now!
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