Our client is a global leader in digital business services , operating across nearly 100 countries. The organization combines advanced technology with human expertise to deliver customer experience, back-office operations, consulting, and digital transformation solutions for some of the worlds most recognized brands. Its diverse service portfolio includes customer care, process optimization, digital transformation. With multilingual teams and a strong local presence, the company continues to drive growth while supporting communities, clients, and the environment.
Overview
EXECUTIVE SUMMARY
We are seeking a strategic and dynamic Chief Financial Officer (CFO) to lead the financial operations of the Malaysia and Thailand business. This role requires a finance leader with strong business acumen, a proactive communication style, and close proximity to day-to-day operations. The ideal candidate will possess deep expertise in financial planning, analysis, and strategy , with a proven track record in driving operational excellence and sustainable growth.
The role report to the Regional CFO APAC
Responsibilities
Strategic Finance Leadership
- Drive financial strategy aligned with overall business goals.
- Partner closely with the CEO (Malaysia & Thailand) and Regional Senior Leadership to provide financial insights that shape key decisions.
- Ensure strong financial governance, risk management, and compliance.
- Lead budgeting, forecasting, and financial planning processes.
Business Partnership & Communication
Act as a strategic business partner to operations, client delivery, and business development teams.Maintain close proximity to business to understand operational challenges and support decision-making.Communicate financial performance, risks, and opportunities to stakeholders.Treasury & Cash Flow Management
Manage cash flow forecasting, banking relationships, and working capital optimization in Malaysia and Thailand.Contribute to improvement of cash circulation within the Group.Tax & Regulatory Compliance
Ensure compliance with Malaysian tax laws and regulatory reporting.Act as primary liaison with Malaysia Digital Economy Corporation (MDEC).Optimize the company's tax position through effective planning.Procurement & Facilities Management
Lead procurement initiatives to ensure cost efficiency and value optimization.Support expansion projects in Malaysia and Thailand.Legal Framework
Coordinate with legal teams to review contracts, financial clauses, and compliance matters.Qualifications
Masters degree in Accounting, Finance, or related fields.Previous experience with a Big Four accounting firm.12+ years of progressive financial leadership experience.Strong knowledge of Malaysian financial, tax, and regulatory environments.Excellent communication and stakeholder management skills.High level of integrity, analytical thinking, and strategic vision.Preferred Attributes
Experience in a multinational environment.Familiarity with ERP systems and digital finance transformation.Ability to operate at both strategic and hands-on levels.This role is based in Malaysia (Kuala Lumpur or Penang) and requires a strong on-site presence. The CFO will be a visible, proactive leader with a business-first mindset and a commitment to operational excellence.
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