SALES EXECUTIVE

Responsibilities

• Execute sales action plans outlined in the hotel’s sales strategy.
• Identify and target potential clients through cold call, networking, and market research.
• Develop and maintain strong relationships with assigned and other key accounts.
• Conduct daily sales visits, initiate site inspections, and arrange familiarization trips for potential clients.
• Generate new business leads and convert them into confirmed bookings.
• Prepare and deliver sales presentations and proposals to clients.
• Handle client inquiries, provide quotations, and conduct follow-ups.
• Ensure excellent customer service before, during, and after client events or stays.
• Meet or exceed monthly and annual sales targets set by management.
• Promote upselling and cross-selling of hotel services.
• Monitor market trends and competitor activity to identify new opportunities.
• Participate in sales meetings, pre / post-conference briefings, and contribute ideas for revenue and service improvement.
• Coordinate closely with internal departments to ensure seamless service delivery. Collaborate with operations, front office, and banquet teams to ensure client satisfaction.
• Represent the hotel at trade shows and networking events related to assigned markets, reporting market trends and insights.
• Assist with marketing initiatives and promotional campaigns.

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