Account Executive

Company Description

Ricoh (Malaysia) Sdn. Bhd. aims to be the premium business unit in document management solutions, focusing on customer satisfaction and sustainable development. The company is committed to improving the effectiveness of its Integration Management System, product and service quality, as well as creating quality and environmental awareness among employees and the public. Additionally, Ricoh complies with all legal requirements and is dedicated to conserving natural resources and preventing pollution.

Role Description

This is a full-time on-site role for an Account Executive located in Melaka. The Account Executive will be responsible for identifying and developing new business opportunities, maintaining and nurturing relationships with existing clients, preparing and delivering presentations to potential clients, and achieving sales targets. The role will also involve conducting market research, negotiating contracts, and providing customer support and follow-up services to ensure client satisfaction.

Qualifications

• Strong communication and interpersonal skills
• Sales and negotiation skills, including experience in developing new business
• Ability to prepare and deliver presentations to clients
• Customer service skills, including client relationship management
• Experience in market research and analysis
• Ability to work independently and as part of a team
• Bachelor's degree in Business, Marketing, or a related field
• Experience in the document management or related industry is a plus
• Proficiency in Microsoft Office and CRM software

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