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Head of Offline Sales

Head of Offline Sales

TRAPOKuala Lumpur, Kuala Lumpur, Malaysia
21 jam yang lalu
Penerangan pekerjaan

About the Company

Founded in 2016, TRAPO set out to transform everyday driving through safe, hygienic, and sustainable car care solutions. From premium car mats to dashcams, wipers, and detailing services – all under one roof – we combine innovation with convenience to meet the needs of modern drivers. With over 20 retail hubs across APAC and growing, TRAPO is committed to making car care effortless, accessible, and reliable for all.

Role Summary

We're looking for a strategic and data-driven leader to take charge of TRAPO's offline sales performance across the region. As Head of Offline Sales, you will report directly to the CEO

and lead a team of Area Managers and Hub Leaders. You'll be responsible for growing revenue, improving profitability, and building a high-performing team culture focused on delivering exceptional customer experiences. This role is ideal for someone who thrives in a fast-paced environment, works cross-functionally, and takes ownership of both business and

people outcomes.

Key Responsibilities

  • Lead and coach Area Managers and Hub Leaders to achieve sales, service, and profitability targets.
  • Drive business growth through data-driven strategies, effective planning, and sharp execution.
  • Build strong collaboration with other senior leaders to align on company-wide priorities.
  • Strengthen customer experience standards and ensure consistent delivery across all hubs.
  • Lead weekly business reviews and performance discussions to ensure clear accountability.
  • Develop people strategies that build a motivated, agile, and high-performing retail team.

Role Requirements

  • Proven experience in retail or sales leadership, preferably in a multi-location setup.
  • Strong commercial acumen with a sharp understanding of business drivers and metrics.
  • Excellent team leadership and coaching skills, with experience building strong frontline teams.
  • Able to run clear, data-backed business meetings that drive action and results.
  • Highly collaborative, proactive, and comfortable working with senior leadership.
  • Customer-first mindset with the ability to balance operational excellence and human connection.

    • What's In It For You

  • Lead the growth of a fast-expanding retail network in a regional brand.
  • Partner closely with the CEO and leadership team to shape the future of TRAPO.
  • Drive meaningful business and people outcomes in a values-driven organisation.
  • Career growth opportunities in a company that values agility, innovation, and customer impact.
    • Buat amaran kerja untuk carian ini

    Head Of Sales • Kuala Lumpur, Kuala Lumpur, Malaysia