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Payment Operations Support

Payment Operations Support

Elabram Systems Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
12 jam yang lalu
Penerangan pekerjaan

Contract Duration : 12 Months (Renewable)

Work Location : Mercu2

Work Arrangement : Work in Office

Work Hours : 5 Days Working, 2 Days Off (Weekend shift included)

  • 9.30 AM PM

Job Responsibilities :

  • Be the go-to person for handling user inquiries on payment issues through our ticketing system.
  • Work closely with our Customer Support team to resolve cases quickly and smoothly.
  • Liaise with different teams to investigate and solve payment-related concerns.
  • Keep an eye on payment and refund processes, making sure everything runs on time and error-free.
  • Support special tasks or projects when needed.

    • Job Requirement :

  • 1–2 years' experience in e-commerce, e-wallet, or similar industry (fresh grads with strong interest are welcome too).
  • Great communicator — whether it's email, chat, or face-to-face.
  • Comfortable with Excel and can prepare simple reports.
  • Logical thinker and problem solver.
  • A proactive team player who's eager to learn and grow.
  • Motivated, goal-driven, and ready to make an impact.

    • Salary Package :

  • Basic Salary : RM 2,200.00
  • KPI Incentive : RM 400.00

    • Job Types : Full-time, Contract

    Contract length : 12 months

    Pay : RM2, RM2,600.00 per month

    Application Question(s) :

  • Are you able to start immediately?
  • How long is your notice period?
  • How many years of experience in e-commerce or e-wallet industry?

    • Work Location : In person

    Buat amaran kerja untuk carian ini

    Operation • Kuala Lumpur, Kuala Lumpur, Malaysia