Join Decathlon Connect Aeon Bukit Tinggi as a Sports Advisor to deliver exceptional customer service and promote sports products in a dynamic retail environment.
Your role
Key responsibilities include :
- Welcoming customers professionally and ensuring their satisfaction through effective solutions for returns, complaints, and checkout.
- Understanding technical features and benefits of Decathlon products to recommend appropriate items.
- Building customer relationships both in-store and online, encouraging loyalty card subscriptions.
- Sharing sports passion and helping customers discover new sports.
- Collaborating with the team to achieve departmental goals and promote innovation in-store.
- Maintaining store layout and stock accuracy using the automatic replenishment system.
- Enforcing safety and security standards, including fire safety and evacuation procedures.
- Participating in training and developing skills to become a trainer.
About you
The company is looking for :
Strong communication skills in English and Bahasa Malaysia (written and spoken); additional languages are a plus.Minimum qualification of Bachelor’s Degree or Diploma.Entry-level candidates with less than 2 years of experience, including fresh graduates.Customer-centric mindset with a strong sense of service.Responsible, self-motivated, adaptable to a fast-paced and agile environment.Human-first approach with high communication skills.Ability to work as part of a team during busy periods such as weekends and holidays.Digitally savvy.Training & development
Decathlon invests heavily in teammate development to support career growth within the business.Opportunities to participate in training and develop training skills to become a trainer.Career progression
Potential to build a career within Decathlon through continuous development and internal growth opportunities.This job may close before the stated closing date, you are encouraged to apply as soon as possible
#J-18808-Ljbffr