Senior Human Resources Business Partner

Overview

Position Summary : This position is responsible for developing and implementing HR strategies and initiatives that support the achievement of business objectives. The role serves as a vital bridge between management and employees, providing support and solutions for grievances, employee engagement, performance management, and talent development. As a strategic HR partner to store leadership, the HRBP ensures HR practices are aligned with business goals. Also, to drive talent development, compliance, and operational excellence across assigned stores, fostering a high-performance and people-centric culture. Responsibilities

Work closely with Store Operations team by doing store visits regularly to be able to improve work relationship, build morale and increase productivity and retention. Has strong understanding of Malaysia Labor law and Company Policy. Strong skill in Industrial relations, Labor Management and ability to resolve complex employee relations issues and address grievances. Manage HR operational matters, including transfers, check-in with employees, disciplinary matters, performance management, talent identification and monitoring etc. Collaborative closely with stakeholders to develop and strengthen succession planning pipeline of the organization. Coach and mentor Store Leaders to help build strong Business Leaders in line with company philosophy to support the development of the business. Support onboarding and re-education initiatives to enhance staff capability and independence. Partner with internal stakeholder (HR team, store manager, block leader) to support hiring needs, including job ad creation and platform activation. Coordinate with store leadership on manpower planning and turnover analysis. Serve as a point of contact for employee concerns and feedback. Promote a positive work environment aligned with UNIQLO’s values and principles by supporting initiatives that enhance employee morale and retention. Provide HR insights and recommendations to Store Managers and Area Managers, ensuring that HR strategies are aligned with store performance goals and operational priorities. Participate in cross-functional meetings and projects as needed. Qualifications

Bachelor's Degree in Human Resources, Business Administration or any related fields. Minimum 5 years of HR experience, preferably in retail or store operations. Strong understanding of employment laws, HR compliance, training frameworks, and employee relations. Excellent communication, problem-solving, and stakeholder management skills.

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