Partner Engagement Manager (ERP systems)

Responsibilities

• Identify, onboard, and manage relationships with delivery partners including resourcing agencies and subcontractors.
• Negotiate terms and agreements covering pricing, service levels, contract duration, and exclusivity where needed.
• Develop and execute long-term partnership strategies aligned with the Delivery team’s objectives and project pipelines
• Act as the main point of contact for partner-related issues, conflict resolution, and performance management.
• Work closely with internal delivery / project managers to forecast resource needs and coordinate with partners for timely fulfillment.
• Evaluate and monitor partner performance, including regular reviews of KPIs, compliance, and feedback collection.
• Maintain and update partner database, ensuring partner information and contractual terms are current and accessible.
• Collaborate with Finance and Legal teams on contracts, invoicing, and risk assessments.
• Continuously explore new partnership opportunities in the region to expand the delivery capacity.

Requirements

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