Finance Director

Overview

Resorts World Genting Walk-in Interview - Now Hiring! Every Saturday (Except For Public Holidays)

Time : 9 : 00AM - 5 : 00PM

Location : Genting Grand HR office, Genting Highlands

Responsibilities

• Sell with a Smile : Present and sell photo packages to guests at viewing stations and POS counters
• Promote Destinations : Showcase the beauty of partner sites through photography and help boost tourism
• Ensure Safety & Respect : Follow site guidelines and respect cultural sensitivities
• Assist the General Manager in managing daily administrative tasks, cross-departmental coordination, and driving efficient execution
• Perform ad hoc tasks as assigned, including team coordination, administrative process optimization, and external liaison
• Monitor and resolve outstanding balance sheet items (e.g., accruals, miscellaneous receivables); compile and analyze financial information to prepare entries to general ledger accounts and monthly reconciliations
• Assist in preparing and analyzing financial statements daily to provide timely information to management
• Respond to buyer questions pertaining to statements of account during weekends / rest days / on leave when necessary and reply promptly
• Respond to customer queries in a timely and accurate manner; update internal database with feedback and details of interactions
• Gather customer feedback and share with teammates or team leaders; support knowledge base development to improve self-service options
• Maintain a thorough understanding of the company’s products and services, as well as customer service policies and procedures
• Proactively follow up with customers to ensure issues are resolved and customers are satisfied with the service provided
• Support office operations by coordinating administrative tasks and tracking orders and delivery schedules
• Maintain high level of integrity, professionalism, and commitment to advisor satisfaction and brand growth
• Develop and maintain customer service knowledge base articles and FAQs to improve self-service options
• Prepare and finalize designs for print and digital platforms; manage multiple design projects and ensure deadlines
• Contribute to the development of the company’s visual identity and branding strategy
• Manage influencer partnerships, PR outreach, media relations, and email marketing campaigns; analyze campaign performance and optimize strategies
• Collaborate with marketing to design promotional plans and ensure accuracy of promotional information
• Establish relationships with supply chain for merchandise balance and availability; frequent store visits to identify new trends and opportunities
• Maintain store cleanliness, inventory accuracy, and compliance with safety regulations
• Coordinate facilities maintenance, events, and internal communications as needed

Qualifications & Skills

Additional Information

Posted 12 minutes ago

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