Team Member, Central Client On-Boarding

Objective

To enhance client experience through seamless on-boarding process while improving productivity, ensuring regulatory compliance and mitigating risk. Ensure consistent, centralized on-boarding process for corporate clients across RHB Group. Responsibilities

Act as a liaison related to on-boarding (operational) and provide consistent follow up and follow through on inquires and issues Ensure accurate and efficient corporate onboarding screening processes across entities Interact with product groups, functional groups and clients to develop understanding of client profile and requirements Gather, review and ensure validity of clients' information and documents from internal / external sources as appropriate Execute all on-boarding related workflow activities including exchange of information and gathering of approvals Track, monitor and escalate potential on-boarding issues and delays as necessary Ensure on-boarding processes are in compliance with regulatory, compliance and audit requirements Provide input to develop / enhance internal procedures and processes in order to increase efficiency Creation and enrichment of reference data Perform due diligence checks for new corporate clients Perform annual reviews of due diligence for existing clients Assist in project implementation related to on boarding Assist Head in ICAAP Material Risk Assessment (MRA) - Monitor & Report Assist Head of CCOB in BRCO function for Client Coverage Private Sector (refer to BRO JD & BCO JD)Collate and validate documentation for corporate client onboarding Creation and enrichment of reference data Perform due diligence checks for new corporate clients Perform annual reviews of due diligence for existing clients Requirements

Bachelor Degree Finance, Business Administration, Banking or equivalent professional 1-2 years' experience in Financial Services, preferably with some experience in client services Attention to details and effective follow up skills to ensure timely deliverables Efficient at multi-tasking Good communication and interpersonal skills, which include the ability to build productive working relationships with other product and functional groups Highly analytical and organized Good problem solving skills

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