Relationship Manager Renewal, SME

About the Role

Process credit proposals and ad-hoc requests received from customers within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCM to maintain high credit standards.

Responsibilities

• Monitor all SMAs and keep NCNPL low; i.e. to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning NCNPL, and to restructure the facilities for viable business.
• Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advice and service to meet customers’ needs.
• Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.
• Analyse, evaluate and recommend loan applications and ad-hoc requests within the Bank's risk parameters and guidelines.
• Manage portfolio of existing accounts with minimal attritions.

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