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Cloud System Engineer Kuala Lumpur, MY

Cloud System Engineer Kuala Lumpur, MY

Tungsten Automation CorporationKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

The Cloud Systems Engineer will be responsible for managing, monitoring, and optimizing cloud-based systems while providing L2 / L3 technical support for enterprise cloud services. The ideal candidate will have hands-on experience in cloud infrastructure, scripting, and troubleshooting, ensuring high availability and performance for customers.

Responsibilities

Cloud Infrastructure & Support

  • Provide back-end cloud support for customer-facing teams, ensuring SLA compliance
  • Monitor cloud services (AWS / Azure) for performance, security, and cost optimization
  • Troubleshoot and resolve escalated cloud infrastructure issues (VM, networking, storage, DB)
  • Analyze and troubleshoot customer file issues (XML, JSON formats) when required for investigations
  • Maintain internal knowledge base (Confluence, KB articles) for incident resolution

Automation & Optimization

  • Develop and maintain automation scripts (PowerShell, Python, Bash) for cloud operations
  • Knowledge in CI / CD pipeline improvements (Docker, Kubernetes, Terraform - This is a plus)
  • Identify and implement cost-saving measures in cloud resource usage

    • Collaboration & Compliance

  • Work with DevOps, Security, and IT teams to ensure Cloud best practices
  • Document processes and ensure compliance with IT security policies (ISO 27001, SOC 2)
  • Participate in on-call rotation with on-call allowances

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    Engineer Kuala Lumpur • Kuala Lumpur, Kuala Lumpur, Malaysia