Customer Support Specialist
Just Global Markets Ltd.Kuantan, Pahang, Malaysia30+ hari lalu
Penerangan pekerjaanEfficiently respond and communicate with clients to understand and service their needs via livechat Effectively analyse customer data to make appropriate recommendations and problem resolutions Resolve product or service concerns by clarifying the customer’s problem, determin the cause, select and explain the best solution to solve the problem, expedit correction or adjustment, follow up to ensure resolution Demonstrate excellent customer service by facilitating positive long-term relationships and a high potential for repeat business Build rapport with clients and effectively diffuses conflict and opposition Contribute to team effort by accomplishing related results as needed Commit to meeting quality standards in processing customer adjustment
Requirements
- Proficiency speaking and writing in Bahasa (Malaysia) and English
- Able to identify ways of solving the problem and present the solution in a verbal and written manner
- Strong interpersonal skills
- High level of professionalism
- Attention to detail and punctuality
- Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards.)
- Stable internet connection
- Working for a dynamically growing company
- Challenging but exciting tasks with our own product
- Trainee period
- 8 shifts of annual leave per year
- 8 shifts of sick leave per year
- Working on a shift schedule (day and night shifts)
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)
We offer
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Support Specialist • Kuantan, Pahang, Malaysia
Pekerjaan yang berkaitan
- Dinaikkan pangkat
(Chinese and English) Customer Support Consultant, emails / live chats (Remote)
SupportYourAppKuantan, Pahang, Malaysia Chinese and English) Customer Support Consultant, emails / live chats (Remote).Chinese and English) Customer Support Consultant, emails / live chats (Remote).
Be among the first 25 applicants.Get AI-pow...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist (German Market)
DAS UmbrellaKuantan, Pahang, Malaysia We are seeking a dedicated and skilled (Fully Remote) Customer Service Specialist to join our growing team.This is a full-time, remote position that involves handling customer inquiries from German...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Specialist, Customer Support (Chinese Speaking)
MultiplierKuantan, Pahang, Malaysia Specialist, Customer Support (Chinese Speaking).Be among the first 25 applicants.The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress...Tunjukkan lagiKemas kini terakhir: 13 jam yang lalu
- Dinaikkan pangkat
Customer Success Operations Specialist
OakyKuantan, Pahang, Malaysia Process excellence and scale — Map, document, and improve core CS and GTM processes.Remove waste before you automate.Own SOPs, QA checks, and run monthly audits to remove wasteful processes.Publish...Tunjukkan lagiKemas kini terakhir: 23 hari yang lalu
- Dinaikkan pangkat
Junior Customer Support Specialist | Remote | AI SaaS Support
Process StreetKuantan, Pahang, Malaysia Process Street is an AI software and compliance operations platform startup from San Francisco.We help our customers build, document, automate, and track recurring workflows.Our platform automates ...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Support Agent
Invisible Expert MarketplaceKuantan, Pahang, Malaysia Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.
We are looking for a customer...Tunjukkan lagiKemas kini terakhir: 13 jam yang lalu
- Dinaikkan pangkat
Customer Success Specialist (English)
YPOKuantan, Pahang, Malaysia YPO is a member organization for over 38,000 CEOs and leaders worldwide.Our purpose is to create a better world by developing better leaders.
YPO offers platforms, programs and opportunities for lif...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Success Specialist
Rapsodo Inc.Kuantan, Pahang, Malaysia Rapsodo is a sports technology company that uses computer vision and machine learning to help all athletes maximize their performance.
Our proprietary technology applications range from helping PGA ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Support Specialist I
Inlera, Inc.Kuantan, Pahang, Malaysia Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary; we do bold ideas, big impact, and endless opportunities to grow.
Imagine working with teammates who celebrate ...Tunjukkan lagiKemas kini terakhir: 13 jam yang lalu
- Dinaikkan pangkat
Associate Customer Support Engineer
Telesign Corp.Kuantan, Pahang, Malaysia We are looking to hire a Customer Support Engineer as part of Telesign’s Technical Support team.The Customer Support Engineer role works with our customers as well as with our internal teams on tro...Tunjukkan lagiKemas kini terakhir: 29 hari yang lalu
- Dinaikkan pangkat
Bilingual Customer Support Specialist
DataAnnotationKuantan, Pahang, Malaysia Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation.We are looking for a Bilingual Customer Support Specialist to join our team to train AI models.You will measure th...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Software Support Specialist (Cantonese Speaker, Remote Malaysia-based)
FastLane GroupKuantan, Pahang, Malaysia Software Support Specialist (Cantonese Speaker, Remote Malaysia-based).This is a full‑time remote role for providing customer support, technical assistance and troubleshooting software issues in Ca...Tunjukkan lagiKemas kini terakhir: 13 jam yang lalu
- Dinaikkan pangkat
Customer Support Agent - Remote
MultiverseKuantan, Pahang, Malaysia As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels.
Your role involves managing and resolving customer issues effici...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Success Specialist
RapsodoKuantan, Pahang, Malaysia Rapsodo is a sports technology company that uses computer vision and machine learning to help all athletes maximize their performance.
Our proprietary technology applications range from helping PGA ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Support Engineer (Remote)
FreelancingKuantan, Pahang, Malaysia As a Customer Support Engineer, you will be responsible for helping Incognito’s customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical ch...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Support Agent - (Fluent in Vietnamese)
Invisible Expert MarketplaceKuantan, Pahang, Malaysia Customer Support Agent - (Fluent in Vietnamese).Remote, contract position at Invisible Expert Marketplace.The role supports the latest AI-driven technology in the financial services industry, focus...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Support Engineer
Kaleris CompanyKuantan, Pahang, Malaysia Customer Support Engineer page is loaded## Customer Support Engineerlocations : Remote Malaysiatime type : Full timeposted on : Posted 30+ Days Agojob requisition id : R- • •Job Description : • •##...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Remote Support Specialist
Abbott LaboratoriesKuantan, Pahang, Malaysia JOB DESCRIPTION : • • • •Core job responsibilities : • • • This position in Abbott Diagnostics Remote Services and Support team is responsible to provide accurate and timely assistance, technical informatio...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu