IT Assistant
Sunway Lost World Water Park Sdn BhdIpoh, Perak, Malaysia2 hari lalu
Penerangan pekerjaanHandle escalation of complaints and work with other departments to ensure problems / issues are handled promptly and quality solutions. Escalate and provide feedback to department owners / management to ensure root cause is identified, reviewed and process improvement is implemented. Liaise with ITSSC, Ticketing System, Lotus Notes and infrastructure issues. Handle complaints received from various departments. Perform any other duties as requested by the Department Head or any superior. Minimum Diploma or Bachelor Degree in Information Technology or equivalent. 1-2 years of relevant work experience is an added advantage. Strong interpersonal and leadership skills. Possesses sound decision-making and problem-solving abilities. Competent in writing and communicating in English and Bahasa Malaysia. Strong ability to interact positively and handle various situations. Candidate must be willing to work during weekends and public holidays to support the operational needs as and when required. Applicants must be willing to work at SUNWAY LOST WORLD WATER PARK, SUNWAY CITY, IPOH, PERAK. Attractive salary package including well thought-out benefits such as outpatient medical treatment, inpatient hospital coverage, optical and dental support. 5‑day work week. Annual bonus + Annual Increment. Free Lost World of Tambun entrance tickets based on years of service. Well‑fed tummy from our free meal package. Salary match : Number of applicants; Skills match (provided by host). Application questions : What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Information Technology Assistant?
Add expected salary to your profile for insights
HOW THIS CAREER WILL BENEFIT YOU?
- Opportunity to climb the corporate ladder to a managerial role in the future.
- Rewards and recognition : Long Service Award and Best Employee Award.
- Additional Benefits : Trainings and certification by company, staff gatherings, free staff entry for self and immediate family members.
KEY RESPONSIBILITIES
WHO ARE WE LOOKING FOR?
WHAT CAN YOU EXPECT IF YOU WERE TO JOIN US?
If you think you have what it takes to be our next theme park hero, wait not further and send in your resume.
We greatly appreciate all applicants for your keen interest to be part of Sunwayians, however only shortlisted candidates will be contacted.
Additional Information for Applicants
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