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[October Intake] Mandarin Customer Service - Travel Industry

IGT SolutionsSubang Jaya, Selangor, Malaysia

1 hari lalu

Penerangan pekerjaan

Responsibilities

Responsible for China & Taiwan customer online consultation and answering questions, providing effective answers to customer consultation needs
Maintain good communication and cooperation with relevant departments
To exceed customers' expectations in terms of customer service & accurate information
Work in a team to achieve the required KPI elements and SLA

Requirements

Must be able to converse fluently using Mandarin & English.

Must be able to read and write traditional & simplified Mandarin wordings, and English

24 / 7 shift system (5 days a week, 9 hours a day)

Education : SPM, UEC, O-level or above

Welcome to apply without work experience

14 days AL; 14 days ML, 60 days Hospitalization leave

Health and life insurance

Optical + Dental claims

Company : IGT Solutions Pvt Ltd (Malaysia)

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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Customer Service Mandarin • Subang Jaya, Selangor, Malaysia